Kevin Johnson
The experience was very pleasant- the staff were friendly & scheduled me in right away for the following day…. And I was in & out in about 20min
Bettenhausen Certified Used Car Mega Store — Customer Reviews
4.9out of 5
Based on 100 rated customer reviews of 100 shown on this page.
- 5 stars94
- 4 stars6
- 3 stars0
- 2 stars0
- 1 star0
Customer reviews
Gary Fillipo
Professional and courteous staff2021 RAM 1500 LIMITED Owner
Very friendly and helpful to all customers clean dealershipTom Fisher
Service was great. Candace is the best! Boom!!!!Carol Carney
Jack Monson helped me acquire a 2021 Chrysler Pacifica van that has very few miles on it and it has many of the handicap accessible features that I require. I am very pleased with the price I paid for the van as well as the service he has provided. I highly recommend him and the dealership.Tim Weber
ted walleck
2024 RAM 1500 BIG HORN/LONE STAR Owner
Scheduling was easy. Communication was great. would recommendCharles Quijano
Maher Ayyash
Joseph Setaro
Great service as always!2015 CHRYSLER 300 LIMITED Owner
Excellent service very happy with the servicekevin brannigan
Great service. Never go anywhere else. It’s better at Bettenhausen for sure. I know from a horrible experience at another Dodge dealerSteven Lewis
John Jaber was my sales manager, was one the easiest experienced car buying I ever had thanks John for making it so easy to get a vehicle from you.Angie Kopsky
Brought my car in for what I thought was a starter issue, but turned out to be the fuel pump in my gas tank. I’m so grateful to the mechanic that took their time to figure out the problem, along with Candace who tracked down the needed part to get my car fixed. So far, my car is starting up as smooth as butter. I’m so happy with the results and will continue to bring my car there for service. Thank you so much.gerard senese
Good service and friendly2014 JEEP CHEROKEE LIMITED Owner
Great customer service as always been a loyal Jeep customer since 2014 never pressure you on up sale , fast , friendly , and knowledgeable staff2016 FIAT 500X LOUNGE Owner
Fast courteous high quality serviceMatt P.
Great experience. Great customer service Patrick and Candace are the best. Great communication.Thomas
Excellent service before and after sale’Mary Loworn
I worked with Jason Nowakowski to purchase my Jeep Compass. He made the experience very easy and hassle-free.Anton Parker
Emily Ski
Jack helped me get a vehicle for my mother who was wheelchair bound. Even though we only had it for 8 months, it made transporting my mom SO much easier.Samuel H.
Pat Always Takes Good Care Of MeAmanda Brown
Staff was friendly, facility clean, made getting my oil change quick and easyDavid Hovey
Professional and detailedJason Stanford
Great experience with the derive crew!!2020 JEEP COMPASS LIMITED Shopper
My experience with this team was breathtaking. The dealer, David P. was a wonderful and bright salesman. He heard listened to everything I said I don't want within a vehicle and got me in something that I love. Thank you again to the Bettenhausen team. It was a pleasure working with you guys and I look forward to doing plenty more business with them2025 JEEP GRAND CHEROKEE L LAREDO/L Owner
They are always great. Very happy with them.2025 RAM LARAMIE Owner
great customer care and satisfactionGuruQKSVQ
My salesman Jason was on pointâ¦I was in Virginia communicating with him. When I flew in on Friday, deal was finalized, no waiting at all.Tom Staunton
Awesome service!!Dennis Smith
Thomas Rafferty
Typical auto dealershipPlacido Montalvo
Lew Wadsworth
Mark Mathius
Jack Monson made doing business with Bettenhausen a first rate experience. He displayed integrity and was true to his word throughout the entire process. I would come back here because of him.Samuel H.
Pat Always Takes Good Care Of Me.Krystal Gaston
Caroline Barcelona Sherrier
jason bertelsman
David, my Salesman, and the Management team are wonderful!! I am a retired Navy Chief (as of 01Nov25) and have been looking for this truck for quite a while! There was no haggling, very respectful, and the whole time I spent there was stress free and peaceful. I let them know where I was at for price points and they met all my requirements without hesitation! The entire team there is amazing! Thank you so much, Jay Bertelsmanbobkat710
We had a great experience here - awesome salesman and
We had a great experience here - awesome salesman and manager. John was extremely nice and helpful throughout the whole process. After visiting several dealerships prior to going here, I don't think we will ever go anywhere else!2021 JEEP GRAND CHEROKEE OVERLAND Owner
Very efficient service. I was in and out of the dealership within 60 min.Kathy Seeley
Marlene Hanna
I recently purchased a used 2025 Honda Passport TrailSport from Bettenhausen completely remotely, and the entire experience exceeded my expectations. My salesperson, Guillermo, was incredibly helpful, responsive, and professional throughout the process. Every question was answered promptly, and everything was handled with a true sense of urgency and a genuine customer-first attitude that is hard to find these days. Purchasing a vehicle from out of state can be stressful, but Bettenhausen made it seamless. The vehicle was shipped to me and arrived exactly as promised and in pristine condition. It was even better than I expected! I absolutely love my new Honda Passport TrailSport and couldn’t be happier with my purchase. Thank you, Guillermo and the entire Bettenhausen team, for such an outstanding experience. I highly recommend this dealership to anyone looking for exceptional service and an honest, hassle-free car-buying experience.2019 CHRYSLER 300 TOURING Owner
Oil change in and out fast service.2024 JEEP WRANGLER SPORT Owner
Did another good job! Will be going backB. Cro
Absolutely the best service! Patrick is great at keeping in touch every step of the way.Shannon W.
Candace was extremely knowledgeable, helpful and kind. I always appreciate that!!john oaks
2019 JEEP CHEROKEE LATITUDE PLUS Owner
I like the drive in for service without having to make an appointment. All services that are necessary were explained so that I could decide which was most important in a cost effective way for my budget.Harriette Strong
Friendly communication was great kept me informed and Austin was very helpfulByronkeys11
Yes, I would recommend Bettenhausen Certified Used Car
Yes, I would recommend Bettenhausen Certified Used Car Mega Store. I recently completed a sales transaction there and worked with Sam Jody and sale director Micah, who made the whole experience feel straightforward and easy. I ended up getting a Jeep Wrangler Sahara Unlimited, and I felt like I could ask questions without pressure. The process moved smoothly, and everything was handled in a way that kept things comfortable from start to finish. They were even able to beat my rate with Navy Federal. I really appreciated the attention to detail and the willingness to help me understand my options. Overall, I left confident in my purchase and happy with how the dealership treated me.2019 DODGE GRAND CARAVAN GT Owner
Nothing I did not like. They always take good care of my car.Byron keys
Yes, I would recommend Bettenhausen Certified Used Car Mega Store. I recently completed a sales transaction there and worked with Sam Jody and sale director Micah, who made the whole experience feel straightforward and easy. I ended up getting a Jeep Wrangler Sahara Unlimited, and I felt like I could ask questions without pressure. The process moved smoothly, and everything was handled in a way that kept things comfortable from start to finish. They were even able to beat my rate with Navy Federal. I really appreciated the attention to detail and the willingness to help me understand my options. Overall, I left confident in my purchase and happy with how the dealership treated me.2016 FIAT 500 POP Owner
I always trust the service expertise of the Bettenhausen team. They keep my car running its best2022 RAM 1500 CLASSIC TRADESMAN Owner
Satisfied with work completedChristopher Somodi
Great service and easy to work withScott K.
Kept me informed on the status of the truck. Don from used car sales was very knowledgeable on the truck.Joe
I had an excellent experience purchasing my Ram 1500, Sam was a great salesman and made the entire transaction as smooth as it could be. I was in and out with a trade and new purchase within a couple hours. Would hands down go back in the future and would recommend others to do the same. Thanks again Sam, loving the new truck!Paulo Libânio
Karim
J Jones
All goodJohn Morrissey
Good service, good price on the tires that I got for my wife’s jeep,competitive price on the oil change2015 FIAT 500 SPORT Owner
Very informative regarding by car's maintenance.2017 CHRYSLER PACIFICA TOURING L PLUS Owner
Wait time was very long and they even washed the van. The employees was very nice and professional.jessec38
Dave was very informative and kept me got back to me
Dave was very informative and kept me got back to me quickly and very helpful through the whole process.Linda Ryzner
James Olsziewski
Always a pleasure to deal with Bettenhausen! Service Dept. is always very helpful.dannyr849
sales man dave was was very helpful i feel like i got a
sales man dave was was very helpful i feel like i got a great deal and what i wantedBernadette Kemp
The Staff have always been inviting and friendly . They have been ready and patience to answer any questions and take care any concerns. They deliver Service with a smile. Also all the drivers that have pick me and drove me home have been. friendly, courtesy and respectful. I appreciate that service Bettenhausen provides. B. Kemp2014 JEEP GRAND CHEROKEE SUMMIT Owner
Good people and great service2021 JEEP WRANGLER UNLIMITED SPORT Owner
Great customer service. Not long wait time. Friendly workers2021 JEEP GRAND CHEROKEE LIMITED Owner
Got in first thing in the morning and out in good timeThomas Doesburg
Dana Williams
2016 DODGE GRAND CARAVAN SE Owner
Quick, courteous service Knowledgeable personalCarl Johnson
I recently bought a Gmc Jimmy from Bettenhausen Certified Used Car Mega Store and I could not be happier with the whole sales experience. David Potter was friendly, patient, and answered all of my questions without rushing. The vehicle was exactly as described and drove beautifully during the test drive. The team made the paperwork straightforward and kept communication clear from start to finish. I felt respected and well informed throughout the process. Driving the Jimmy now feels great and I appreciate the detailed orientation David gave me on features and maintenance tips. I would recommend Bettenhausen Certified Used Car Mega Store to friends and family based on this positive sales experience.Jeffrey W.
Very professional and they are friendly people to deal withEric J.
Jonny was a great salesperson! He advised me to put a deposit down and held it until I could drive over two hours to even look at it. Very smooth efficient transaction and would recommend this dealership to everybody. Good people, ty!M D
I’ve had nothing but great experiences with Bettenhausen Automotive over the past couple of years. In fact, I’ve purchased three vehicles from them in just the last two years, and that alone should say a lot about the level of trust and satisfaction I have with this dealership. What really stands out to me is the customer service. JT and Dylan went above and beyond to make sure all my needs were taken care of throughout each purchase. They were professional, patient, and genuinely focused on making the process smooth and stress-free. Whether it was answering questions, working through options, or making sure I was comfortable with my decisions, they stayed consistent every step of the way. It’s not always easy to find a dealership that values long-term relationships over quick sales, but Bettenhausen Automotive clearly does. I never felt pressured, and I always felt like my best interest was the priority. If you’re looking for a dealership that delivers great service and actually takes care of its customers, I highly recommend Bettenhausen Automotive—especially if you get the chance to work with JT and Dylan.Carlean Harris
Swaze Records
I have been coming to bettenhausen for years and the workers are always friendly and professional. They kept my car in perfect running condition. I haven’t had a problem yet with my car2025 JEEP COMPASS TRAILHAWK Owner
In for a leather repair and a recall.2016 FIAT 500 POP Owner
This is my trusted Fiat dealer that keeps my 2016 500 running well. 80k miles and going strong.2023 JEEP GRAND CHEROKEE L SUMMIT/L Owner
It was A1 service in and out. They were fast, nice and concerning2016 FIAT 500X LOUNGE Owner
The time it took to take care of the concerns I hadstevenjimenez708
I got the car I wanted Billy got me in and fairly quick
I got the car I wanted Billy got me in and fairly quick the process was pretty smooth.it was nice dealing with Billy at the Megastore.Lucinda branch
Got an oil change, everything is good.Steven Jimenez
After a recent tornado destroyed and totaled out my vehicle i was forced to search for a new/used vehicle.browsing around on the internet at several area dealerships I went with Bettenhausen when I found i vehicle that I was interested in.i first came in contact with the internet sales reps who were very helpful.i scheduled an appointment to come in and look at the vehicle i liked.i was introduced to Billy who was respectful professional and was an all around cool dude.Billy made my car purchasing experience easy and smooth.he didn't try to talk me into something else I wasn't interested in and got me into the vehicle i wanted as well as making the process pretty quick.up to this point my car shopping experience has been great with Billy at Bettenhausen.i would recommend other's who are searching for a new vehicle to go see Billy.Lavoy
Car sales men was great but the service department suck they don’t no how to communicate Set apt to have my car looked at got there they said they didn’t have an appointment for me. Come back week later an for the man to ask me y I came there when I told him his service suck he runs people off I’m not the first referred some 1 an they said the samejosiah byrd
2016 JEEP CHEROKEE LATITUDE Owner
Great customer service and quality work2023 NISSAN ALTIMA SL Owner
After getting my vehicle destroyed and totaled out from a recent tornado i had to shop around for a new vehicle.after browsing several area dealerships i found myself at Bettenhausen.i was introduced to Billy who handled my car buying experience.Billy was cool mellow and professional.he made the buy experience super comfortable didnt feel pressured into buying a vehicle i didnt want and he got my payment to where I needed it to be.all in all it was a smooth transaction and quick,thanks Billy.Javier Pena
Great service team always very pleasant, knowledgeable, through and always have customers best interest at heart for the pass 13 years from vehicle purchased from Bettenhausen and another 10 years from another vehicle purchased elsewhere very happy with entire team , I would highly recommend BettenhausenJavier Pena
Great service team always very pleasant, knowledgeable, through and always have customers best interest at heart for the pass 13 years from vehicle purchased from Bettenhausen and another 10 years from another vehicle purchased elsewhere very happy with entire team , I would highly recommend BettenhausenSamuel H.
Work done in a timely manner. Pat in service is great.Guru96NDQT
Quick contact, no hassle, good help, wrong configurationAngelic Baskerville
I personally have to give thanks to Sales Manager Greg Wells! He was amazingly welcoming as soon as my boyfriend and I step out of the car. Everything was informative and straight to the point! I have never been to a dealership where everything was smooth and efficient. I was in and out and I truly appreciate the honesty, kindness and accommodations. I highly recommend this dealership! Thanks again!!Samuel H.
Pat in service department is good