Forrester Lincoln — Customer Reviews

4.9out of 5

Based on 100 rated customer reviews of 100 shown on this page.

Customer reviews

  1. Kendall Musser

    GoogleReview

    Rated 5 out of 5

    Very friendly and helpful staff.
  2. Tony Chilcote

    GoogleReview

    Rated 5 out of 5

  3. April Cline

    GoogleReview

    Rated 5 out of 5

  4. Sheffieldfamily

    DealerRaterReview

    Rated 5 out of 5

    Great, friendly service.

    Great, friendly service. They estimated the time correctly and got me a loaner car right away
  5. James Gilmore

    GoogleReview

    Rated 5 out of 5

    I showed up late but still they greet me with kindness and promptly started working on my truck. The waiting room was comfortable with convenient coffee bar. At the end they told me what was wrong how they fixed it and the charge was way less than what I thought it would be. I will go back if the need is there.
  6. Lauren Rackov

    GoogleReview

    Rated 5 out of 5

    Jack and Bill made the out-of-state purchase easy and seamless. We love our new vehicle and would recommend Forrester!
  7. Cheryl Anderson

    GoogleReview

    Rated 5 out of 5

    I am so thankful for the valet service, especially in the morning. Drivers are always very polite, and I have no question about my car being taken care of and serviced thoroughly. Once again, thank you!
  8. Eric Varner

    GoogleReview

    Rated 5 out of 5

    Great people who believe in delivering great customer satisfaction!
  9. Julie Franchi

    GoogleReview

    Rated 5 out of 5

    I always have a good experience with Forrester. This time Jess was extremely patient with me as I came to have my inspection done and couldn’t find my insurance or registration. She helped me get it from other information, printings a copy for me and never acted as if I was troubling her. She was the best. Thank you for employing such care people.
  10. Andy Dreher

    GoogleReview

    Rated 5 out of 5

    Every part of the experience should be the standard for every other dealer service. Warm and friendly!
  11. Shorena Saginashvili

    GoogleReview

    Rated 5 out of 5

    I recommend for sure
  12. Donna Shoup

    GoogleReview

    Rated 5 out of 5

    Travis was wonderful. He explained all the warranty info and made the whole buying process very easy. I would highly recommend both Travis and Forrester Lincoln Mercury.
  13. Cj Hightman

    GoogleReview

    Rated 1 out of 5

    won’t bother coming here again bought a car 5 months ago and it started having really bad motor problems and i brought it in to see if warranty would cover it and they denied it because of a exhaust modification and they said that’s what caused the motor to fail which is complete bs
  14. Denice Dice

    GoogleReview

    Rated 5 out of 5

    excellent service!
  15. Patti

    GoogleReview

    Rated 5 out of 5

    Things went smoothly. The courtesy vehicle was prepared and waiting for us. We were told the work would take 3 hours and that was accurate. Thank you.
  16. Brickyard400pacecar

    DealerRaterReview

    Rated 5 out of 5

    The purchase experience was relaxing, no pressure, and

    The purchase experience was relaxing, no pressure, and straight forward. It was a pleasure to work with Joshua Myers on this purchase. Will consider again in future purchases.
  17. Modena Smith

    GoogleReview

    Rated 5 out of 5

  18. Randy Bowers Sr

    GoogleReview

    Rated 5 out of 5

    I had a very easy and awesome Young Man Joshua Myers .He answered every question I had no pushing from him just solid talks .it was very choice for me to say I will take it.Thank you Josh
  19. Keith Fumagalli

    GoogleReview

    Rated 5 out of 5

  20. Ron Lentini

    GoogleReview

    Rated 5 out of 5

    We were extremely pleased with our purchase experience. Our salesman, Jack, addressed all our questions, concerns and needs. We have scheduled a service appointment to fix a couple of minor repairs we found on our test drive, but that will not deter us next time we are car shopping.
  21. Tony PA

    GoogleReview

    Rated 5 out of 5

  22. Mark Brenneman

    GoogleReview

    Rated 5 out of 5

    I believe it says something when a previous employee continues to patronize a business he once worked for. Some of the reasons I worked for Forresters and continue to return now as a customer is that I’ve found them to be down to earth, approachable, fair and honest in their dealings. I just had four tires installed. Jesse got me in as soon as she was able and Jake took care of the rest. I’m very satisfied with the service they’ve provided and I’ll be back.
  23. David Shepard

    GoogleReview

    Rated 5 out of 5

  24. Chelsea Carson

    GoogleReview

    Rated 5 out of 5

    Adam Wingert and the team at Forrester Lincoln were more than accommodating and provided different options making my buying experience effortless. The communication from beginning to end was top tier. I would recommend anyone looking for a high quality buying experience and vehicle to reach out to Adam and the team at Forrester Lincoln. 10/10
  25. David Secor

    GoogleReview

    Rated 5 out of 5

    Scheduled my inspection in an expeditious manner and gave me a great price on tires.
  26. Tina Horst

    GoogleReview

    Rated 5 out of 5

    Great service
  27. Robert Golden

    GoogleReview

    Rated 5 out of 5

    Outstanding Performance in all aspects of my vehicle’s service appointment
  28. KRIKOR BABIKIAN

    GoogleReview

    Rated 5 out of 5

    They provided Great service on a used car . Thank you and I highly recommend them.
  29. Ryan Howell

    GoogleReview

    Rated 5 out of 5

    Went looking to look at a car for my daughter who will be 16 within the next year. Really like the car, very simple and easy process. No transfer from salesman to 5 other person. It is all on person for the entire process. In and out in an hour ish. Highly recommend if you are looking for anything new or used to check these guys out.
  30. Irvin Oaks

    GoogleReview

    Rated 5 out of 5

    Todd was very helpful throughout the whole process!! Definitely will buy here again!
  31. Rebecca Wolfe

    GoogleReview

    Rated 5 out of 5

    We had a wonderful experience at Forrester Lincoln Jack our salesman was not only knowledgeable, but very personable. The showroom was beautiful if you’re in the market for a new Lincoln or a nice used one I would highly recommend Forrester Lincoln and tell you to ask for Jack.
  32. Larry Howell

    GoogleReview

    Rated 5 out of 5

    Forresters has the best service department. Eric was very helpful and Tim diagnosed my vehicle and solved my problem in record time! I am very pleased to know, we have an outstanding organization, with the most courteous people in Chambersburg.
  33. Toni Brewbaker

    GoogleReview

    Rated 5 out of 5

    I’ve been purchasing vehicles from Forrester Lincoln for 30+ years. I couldn’t imagine doing business anywhere else. Cody went above and beyond, as always, and I couldn’t be happier with my purchase!
  34. Rebecca Wolfe

    FacebookReview

    Rated 5 out of 5

    We have bought many cars and this was by far the best experience we have ever had. Jack was personable and super knowledgeable every step of the way . Thank you Forrester Lincoln for my new car.
  35. Tina Clever

    GoogleReview

    Rated 5 out of 5

  36. Carol Forrester

    GoogleReview

    Rated 5 out of 5

    Very pleased with the service
  37. Cole Seville

    GoogleReview

    Rated 5 out of 5

  38. michelle waugh

    GoogleReview

    Rated 5 out of 5

    Amazing from start to finish! Todd our sales consultant is a great asset, helpful and not pushy. We will be back and refer anyone looking for a vehicle.
  39. john king

    GoogleReview

    Rated 5 out of 5

    I had to get body work done after an accident. Frank in the body shop and his crew are great and so helpful Frank even called my insurance company to change things and helped with rental car . In a very stressful time it was great working with people that can get things done.
  40. Renwick Lundy

    GoogleReview

    Rated 5 out of 5

    The damages to my car were repaired quickly and efficiently. I am very pleased with the work that was performed.
  41. L Greenwood

    GoogleReview

    Rated 5 out of 5

  42. John Kavchok

    GoogleReview

    Rated 5 out of 5

    Very professional to work with. Travis was great to deal with. Highly recommended Lincoln dealership. A+
  43. Buffy Defibaugh

    GoogleReview

    Rated 5 out of 5

    Excellent service and convenient
  44. SusuRich

    GoogleReview

    Rated 5 out of 5

  45. Diane Mesler

    GoogleReview

    Rated 5 out of 5

  46. Joyce Hoover

    GoogleReview

    Rated 5 out of 5

  47. Motda

    DealerRaterReview

    Rated 5 out of 5

    Dealership was wonderful to work with.

    Dealership was wonderful to work with. Rob made the buying experience a pleasure and stress free.
  48. Archer Family Mayhem

    GoogleReview

    Rated 5 out of 5

    Salesman was knowledgeable, professional and friendly. Highly recommend them. Would buy from them again.
  49. Millie

    GoogleReview

    Rated 5 out of 5

    We had a great experience purchasing our new Lincoln here. Rob Beers was very pleasant to work with out of state and in person. He took his time to make sure the car was perfect and all questions were answered. He even helped to set up the app and infotainment center. They were very fair with pricing as well as trade in value for my other car. The dealership is also very nice and we didn’t mind the little bit of time we had to wait for paperwork.
  50. David Motko

    GoogleReview

    Rated 5 out of 5

    Salesperson and dealership were wonderful to work with.
  51. Kim Rosenberry

    GoogleReview

    Rated 5 out of 5

    Great staff and communications.
  52. Kurt Wolfanger

    GoogleReview

    Rated 5 out of 5

    Incredibly helpful, pleasant and very competent.
  53. Kevin Kaczmarzewski

    GoogleReview

    Rated 5 out of 5

    Did a great job replacing the computer in our 2018 F150.
  54. Pete Lagiovane

    GoogleReview

    Rated 5 out of 5

  55. Bill Eckroade

    GoogleReview

    Rated 5 out of 5

    Very pleasant experience trading in and purchasing a new truck. Thanks .
  56. Ray Cuttino

    GoogleReview

    Rated 4 out of 5

  57. John Ferrell

    GoogleReview

    Rated 5 out of 5

    Employees nice, professional and get the problem solved. Thanks Lincoln Ford
  58. George & Rita McCammon

    GoogleReview

    Rated 5 out of 5

    Friendly staff and very professional,easy to deal with.
  59. Mark Walter

    GoogleReview

    Rated 5 out of 5

    My service was excellent and I’m always very pleased with all the folks that work at Forrester’s Lincoln
  60. Ryan Richards

    GoogleReview

    Rated 5 out of 5

  61. William Diehl

    GoogleReview

    Rated 5 out of 5

  62. Don Frye

    GoogleReview

    Rated 5 out of 5

    This dealer is top notch in every way. They go above and beyond to take top flight care of your car. They always put the customer first. I will always use Forrester for all my service and new cars.
  63. sshort0228

    DealerRaterReview

    Rated 5 out of 5

    Great selection of cars.

    Great selection of cars. Wonderful salesman. Would recommend highly. I’m over the moon with my purchase!
  64. Susan Short

    GoogleReview

    Rated 5 out of 5

  65. Karen Steele

    GoogleReview

    Rated 5 out of 5

  66. Edward Stanley

    GoogleReview

    Rated 5 out of 5

    It was the best experience I had buying a car
  67. Kim Wolff

    GoogleReview

    Rated 5 out of 5

    Always great customer service! I ask for loaner vehicle so I don’t have to sit and wait. They always have one for me. Efficient, friendly service. Would highly recommend them as your next dealership
  68. Kelsey Clever

    GoogleReview

    Rated 5 out of 5

    Adam was amazing sat down , took his time and answered all the questions I had .
  69. Rachel Oyler

    GoogleReview

    Rated 5 out of 5

    The car looks good as new. Thank you to the awesome job. Keep up the good work
  70. Jason W

    GoogleReview

    Rated 5 out of 5

    Salesman was very courteous and thorough. I appreciated that they provided an out-the-door price which made it easier to compare their deal with other dealerships. I’d buy from them again and recommend them.
  71. Keturah Gurish

    GoogleReview

    Rated 5 out of 5

  72. Sean Gurish

    GoogleReview

    Rated 5 out of 5

    Forrester Lincoln provided a solid website that allowed us to get all the details of the car that we wanted. From there, the dealership sales staff, especially Rob Beers were extremely helpful and knowledgeable. The sales experience was great and very easy.
  73. Patricia King

    GoogleReview

    Rated 5 out of 5

    Jack was very good at explaining everything.
  74. Becky Mull

    GoogleReview

    Rated 5 out of 5

    We purchased our 2016 MKX from Cody and he was very knowledgeable and kind. We continued to use their service department over the years and everyone was friendly and helpful. When it was time to upgrade I knew I was only to going to deal with Cody! I am enjoying my new Nautilus and their great customer service! Thank you!
  75. Kla Brosius

    GoogleReview

    Rated 5 out of 5

  76. Paul Brown

    GoogleReview

    Rated 5 out of 5

    I was met with very friendly managment staff and salesman. Their concern for my total satisfaction and zero sales pressure was greatly appreciated. I have been a Forrester Lincoln customer for 50 years, they have never disappointed.
  77. Steve Jones

    GoogleReview

    Rated 5 out of 5

  78. Cheryl Penner

    GoogleReview

    Rated 5 out of 5

  79. Geoffrey Taylor

    GoogleReview

    Rated 5 out of 5

    When I realize the slow leak in my front tire on the driver side needed attention, I took it to my dealership. Forrester and the service manager found a slot for me the very day that I took it in which I did, and he came back to say that I had a bold in the margin of my tire so it needed to be replaced and I said fine replace it and then he called me on Saturday. This was Friday then on Saturday he called to say that I have a warranty with them and therefore I could get the tire replaced it no cost so the only catch was it had to be the same brand tire that was on there unfortunately there wasn’t one in Chambersburg so I was able to use a car from enterprise and use that until my tires repaired and so I was very pleased with the outcome. Thank you, Forrester.
  80. Thomas Burke

    GoogleReview

    Rated 5 out of 5

    a great experience. thank you.
  81. Tyler Huffman

    GoogleReview

    Rated 5 out of 5

  82. Sue6278

    DealerRaterReview

    Rated 5 out of 5

    Travis was amazing to work with.

    Travis was amazing to work with. He made the process of buying our new Corsair easy and seamless! Highly recommend !
  83. Michael Helman

    GoogleReview

    Rated 5 out of 5

    AWESOME!!!
  84. Mary Harris

    GoogleReview

    Rated 2 out of 5

    This is Mary Harr. Wife of Dennis My opinion not his 1. We were there 6 hours to make this purchase. 6 hours!!! 2. We had to schedule for the following Saturday yo have the car detailed. We were there 5.5 hours 5.5 hours!!! 3. Detail job was terrible: floor mats weren't washed, just swept. Dirt in the creases of the seats. New sales person was very nice. I wouldn't recommend Your dealership to anyone.
  85. Casey Holland

    GoogleReview

    Rated 5 out of 5

  86. Nick Dowdy

    GoogleReview

    Rated 5 out of 5

  87. Selina Jackson

    GoogleReview

    Rated 5 out of 5

    Wonderful to work with. Todd was exceptional. I bought the most beautiful Black Label Lincoln Navigator and they delivered it with exceptional service. Thrilled and will definitely return!
  88. Cindy Tucker

    GoogleReview

    Rated 5 out of 5

    Love the new lounge area, but miss the new car being in the building to entice me. Staff cannot do enough for you. I probably could save money going elsewhere, but the treatment I receive there is phenominal!
  89. Greg Snook

    GoogleReview

    Rated 5 out of 5

    Everything went smoothly. Good job
  90. Thomas L Kurtz

    GoogleReview

    Rated 5 out of 5

  91. S Gore (2Hollands)

    GoogleReview

    Rated 5 out of 5

    Rob in sales was exceptional to work with. Thank you Rob.
  92. Diane Bigler

    GoogleReview

    Rated 5 out of 5

  93. Linda Gabler

    GoogleReview

    Rated 5 out of 5

    We have dealt with Bill Mull for our past two cars. He does a wonderful job in all aspects.
  94. Linda Gabler

    GoogleReview

    Rated 5 out of 5

  95. Joseph Rosenberry

    GoogleReview

    Rated 5 out of 5

    Forrester Lincoln is a very well run business! They are very fair and honest plus they do great work!
  96. Allie Schwartz

    GoogleReview

    Rated 5 out of 5

  97. wheelboss1

    DealerRaterReview

    Rated 5 out of 5

    Great service was a pleasure to have our routine service

    Great service was a pleasure to have our routine service done by dealership. It was quick and efficient.
  98. Jill Kessler

    GoogleReview

    Rated 5 out of 5

    I took my 2023 Lincoln Aviator to Forrester Lincoln for a software recall affecting the infotainment system. They were able to update the software in less than 2 hours. Very happy
  99. Wayne D.

    YelpReview

    Rated 5 out of 5

    I bought a 2021 F150 January 2025. was very pleased with the trad-in and Bill Mull couldn't have been more professional and helpful. I would really like to continue purchasing from the Forrester family. they have treated me very well over the years.
  100. Badjayde 77

    GoogleReview

    Rated 5 out of 5

    Excellent Customer Service, loved the work done to my JEEP, easy to talk to and kept me updated! Thank you all so very much!