Bob Fisher Chevrolet Inc — Customer Reviews

4.9out of 5

Based on 100 rated customer reviews of 100 shown on this page.

Customer reviews

  1. Joey

    GoogleReview

    Rated 5 out of 5

    Great service and completed in a timely manner
  2. Ted Moore

    GoogleReview

    Rated 5 out of 5

    Service rendered on time, very informative, excellent communication. I would highly recommend this dealer.
  3. Marilyn Feltenberger

    GoogleReview

    Rated 5 out of 5

  4. Donna DeLong

    GoogleReview

    Rated 5 out of 5

    Very nice and kept me informed while I waited 👍
  5. Leighann Steffey

    GoogleReview

    Rated 5 out of 5

  6. Muriel Brookins

    GoogleReview

    Rated 5 out of 5

  7. Suzanne Gans

    GoogleReview

    Rated 5 out of 5

    Very nice and sales associates. Friendly atmosphere easy to work with.
  8. Jeff Houston

    GoogleReview

    Rated 5 out of 5

  9. Donna Schaeffer

    GoogleReview

    Rated 5 out of 5

  10. Erik Seuring

    GoogleReview

    Rated 5 out of 5

  11. Kenneth Pfeffer

    GoogleReview

    Rated 5 out of 5

  12. Molly Rivera

    GoogleReview

    Rated 5 out of 5

  13. Kenneth Montgomery

    GoogleReview

    Rated 4 out of 5

    Had appointment to correct a known transmission issue on 2017 Chevy Colorado pickup per a GM technical services bulletin. Per the TSB, transmission fluid was flushed and replaced, and I got the call at 8:15 am that it was completed, so a prompt response. Need to drive the vehicle up to 200 miles before deciding this was the proper fix. In addition to the fluid, two hours of transmission labor at $175 per hour was charged, this despite how early it was done relative to their starting time. Perhaps multiple technicians worked concurrently on the vehicle, but it seemed expensive for a flush and replace. I was not provided with a cost estimate ahead of time, that would have been welcomed to avoid any surprises.
  14. Joe Snyder

    GoogleReview

    Rated 5 out of 5

    Went in for an oil change and rotate the tires. Service advisor Steve Dietrich made me aware of a silent recall. They were going to take care of it right away but tge had to order a part. Steve called me the following day to set an appointment to take care of the recall. He is personable and knowledgeable and has made my experience at Bob Fisher pleasurable. Thanks again Steve.
  15. Anna Nagle

    GoogleReview

    Rated 5 out of 5

    Very easy to deal with.
  16. Allison Merckx

    GoogleReview

    Rated 5 out of 5

  17. Daniel Garcia

    GoogleReview

    Rated 5 out of 5

    Chadd your the greatest.
  18. Russell sweigart

    GoogleReview

    Rated 5 out of 5

    Fix everything I needed done very helpful and I satisfied
  19. MICHAEL BRENNAN

    GoogleReview

    Rated 5 out of 5

  20. Tom Wenner

    GoogleReview

    Rated 5 out of 5

  21. Nancy Willman

    GoogleReview

    Rated 5 out of 5

    Business transactions were thoroughly explained. Extra time was taken to prepare me for driving an updated car. I had previously driven a manual stick shift for 13 years. They had patience with this 70 year old woman. 😄 Thanks so much! I can even come back next week for an additional checkup to see how I'm adjusting to a host of new features I didn't have before.
  22. Kaurav Koirala

    GoogleReview

    Rated 5 out of 5

    Great deal with knowledgeable staff.
  23. Britney Snyder

    GoogleReview

    Rated 5 out of 5

  24. Ruth neuin

    GoogleReview

    Rated 5 out of 5

  25. Jim Brown

    GoogleReview

    Rated 5 out of 5

  26. Fernando “de jesus” De Jesús

    GoogleReview

    Rated 4 out of 5

    (Translated by Google) Good Service (Original) Buen Servicio
  27. Cheryl Kern

    GoogleReview

    Rated 5 out of 5

    Timely in and timely out
  28. Al Fanella

    GoogleReview

    Rated 4 out of 5

    Walter (sales) & my finance guy (sorry I’m terrible at names) were great. Love the car so far. Wish I could’ve gotten a better offer for trade in.
  29. Kendall Pratt

    GoogleReview

    Rated 5 out of 5

    The first time using Bob Fisher for my C5 Corvette service I was not pleased for reasons concerning a failed state inspection. Other work performed at that time was met expectations with courteous attention by individuals involved. My Corvette is driven 1,500 miles / year and had never failed to pass a state inspection. The intermittent directional signal problem diagnosis, I did not feel was accurate. A major Corvette restorer in West Chester had a different diagnosis and repair which did not work properly over the long term. A flasher was ordered and installed this week curing an intermittent problem over the past six years. Despite being an expensive labor charge for the repair, I thank Bob Fisher for a proper diagnosis and repair. The problem is solved. Thanks to Steve Dietrich and his tech for solving the issue at last. I’m a pleased Bob Fisher customer. Five Stars to the dealership. I recommend them to other C5 owners. Kendall Pratt
  30. Steve Walker

    GoogleReview

    Rated 5 out of 5

    The service team is top notch
  31. Fire Stone

    GoogleReview

    Rated 5 out of 5

    Chad is one of the main reasons I always come back!!! Thank you Chad for everything you do and please continue to be awesome!!!
  32. Daniel Cummings

    GoogleReview

    Rated 5 out of 5

  33. Ralph Dietrich

    GoogleReview

    Rated 5 out of 5

    Well taken care of.
  34. Emily Daniels

    GoogleReview

    Rated 5 out of 5

    I've gotten some work done here a few times, everyone is so friendly and helpful! This time, the day I took my car in with my estimate, I was only stopping by to have someone look at it and to make a future appointment, but they took my car immediately, got me into a rental and sent me on my way within about 15-20 minutes! They communicate throughout the process, and let us know timeframes. I would highly recommend them to anyone!
  35. Karen Yanus

    GoogleReview

    Rated 5 out of 5

    Harold was wonderful! I love my new car and Harold found the exact one I was looking for;
  36. Margie Clemons

    GoogleReview

    Rated 4 out of 5

  37. William Bowman

    GoogleReview

    Rated 5 out of 5

  38. Joann Dombrowski

    GoogleReview

    Rated 5 out of 5

  39. Richard Smith

    GoogleReview

    Rated 5 out of 5

  40. Ricky Rohrbach

    GoogleReview

    Rated 5 out of 5

  41. Jodie Pointer

    GoogleReview

    Rated 5 out of 5

    Terrific job detailing the truck. I bought my truck from you 4 years ago, I couldn't be happier. Thank you
  42. G Dane Miller

    GoogleReview

    Rated 5 out of 5

    I purchased my 2016 Silverado years ago from a dealer in Lancaster and had been making the drive for service ever since. After going to Bob Fisher, I won’t be doing the Lancaster drive again. The service was outstanding and the prices on a variety of work were more than competitive compared to what I had been paying. My technician, Chad, kept me informed with the progress through 3 texts and a phone call throughout the day. I am VERY pleased with the entire process and experience. Great job!
  43. Jack and Ann Copp

    GoogleReview

    Rated 4 out of 5

    Good overall however when a price is quoted over the phone but at checkout other fees are added ie., shop fee and parts fee, it smacks of bait and switch tactics. It was not very much but should have been disclosed prior to the service. For example an “ out the door price” should be clearly stated and adhered to and any additional fees should be OK’d by the customer prior to any parts or shop fees are added and not assumed by the service department to be normal and automatically charged. I will consider using Bob Fisher for service again however I will ask for a full “ out the door price” before I decide to use you. Thanks. PS., your service representative’s are just doing what there are instructed to do by management and I don’t blame them nor do I want them to feel I am being unfair in this comment. Thanks, Jack Copp 2014 Silverado.
  44. gerardo negron

    GoogleReview

    Rated 5 out of 5

    (Translated by Google) They treated me like family. They were very nice to me. (Original) Muy buena me trayaron como una familia
  45. Gordo McElroy

    GoogleReview

    Rated 5 out of 5

    Professional, thorough and friendly
  46. Guillermo Chiong

    GoogleReview

    Rated 5 out of 5

    The service is outstanding, they got me in and out very fast, I definitely recommend Bob Fisher Chevrolet
  47. Sheryle Stoudt

    GoogleReview

    Rated 5 out of 5

    Very good service
  48. Andrew Wummer

    GoogleReview

    Rated 5 out of 5

  49. Joseph Minno

    GoogleReview

    Rated 5 out of 5

    Great vehical selection. Reasonable and willing to negotiate on select vehicles. Very smooth process. As far as the service department im not a fan. Will definitely by another vehicle from the sales department in the future.
  50. Mable Adele

    GoogleReview

    Rated 5 out of 5

    Item in stock, very informative stock personnel. Mechanic shop was very easy to work with, quick appointment. Over all great experience.
  51. B Z

    GoogleReview

    Rated 5 out of 5

    35 plus years of services and the care for their customers are still outstanding. I wanted to pass along some well-deserved praise for Bob Fisher 's Service department. Mike (technician) and Chad (advisor) took care of my vehicle recently and provided top-tier customer service. Chad was communicative and responsive, and Mike was honest and knowledgeable. They took the time to explain the repairs clearly without making me feel overwhelmed by the mechanics, and there were zero unexpected costs. They represent Bob Fisher Chevrolet exceptionally well, and I won't hesitate to bring my vehicle back to them in the future.
  52. Sean Dalton

    GoogleReview

    Rated 5 out of 5

    Great service and friendly staff.
  53. Karen Moatz

    GoogleReview

    Rated 5 out of 5

  54. Brent Fenstermacher

    GoogleReview

    Rated 5 out of 5

  55. Fran Lopata

    GoogleReview

    Rated 5 out of 5

    I will recommend to anybody that is looking for a vehicle. They were very helpful to me. When i didnt have a way there they came a picked me up! The staff was great also. If i evere need another vehicle I know right where i will go!.
  56. Jason Fisher

    GoogleReview

    Rated 5 out of 5

  57. Jason Kline

    GoogleReview

    Rated 5 out of 5

    They treated me with respect. Gave me an opportunity to explain why I disagreed with a service done and without my asking gave me credit. That’s how a good company treats customers.
  58. Cyber Techie

    GoogleReview

    Rated 5 out of 5

    Service was performed quickly and I was kept in the loop during the entire process.
  59. Phillip Nice

    GoogleReview

    Rated 5 out of 5

    Always very helpful especially fighting for coverage under extended warranties.
  60. Idalia Sobalvarro

    GoogleReview

    Rated 5 out of 5

    (Translated by Google) I requested an oil change and tire rotation. As soon as I arrived, they attended to me quickly and kindly. They didn't take long to do the job. I am satisfied with the fast and efficient service...thank you very much. (Original) Solicite un cambio de aceite y rotacion de llantas, en cuanto llegue me atendieron rapidamente y con amabilidad, no tardaron mucho en hacer el trabajo, estoy satisfecha con el servicio rapido y eficiente...muchas gracias.
  61. Anita Beaumont

    GoogleReview

    Rated 5 out of 5

  62. Audrey Dunkelberger

    GoogleReview

    Rated 4 out of 5

  63. Chantal Toth

    GoogleReview

    Rated 5 out of 5

  64. Sam Kingsbury

    GoogleReview

    Rated 5 out of 5

    Wonderful service and a great price for scheduled service to include a diesel oil change, filter, and tire rotation along with routine inspection
  65. Jennifer Fischer

    GoogleReview

    Rated 5 out of 5

    Quickest inspection I have encountered.
  66. shirley Gurtowski

    GoogleReview

    Rated 5 out of 5

    Bob Fisher chevy is great ! I never have problems when I take my cars there for anything.
  67. Circa Misery

    GoogleReview

    Rated 5 out of 5

  68. George Watson

    GoogleReview

    Rated 5 out of 5

    Service was fantastic and fast! Great job!
  69. Al Sobotor

    GoogleReview

    Rated 5 out of 5

  70. Blandon Self Storage

    GoogleReview

    Rated 5 out of 5

    Very good service experience. 😊
  71. joseph nunez

    GoogleReview

    Rated 5 out of 5

    Great service
  72. Mike Steiner

    GoogleReview

    Rated 5 out of 5

  73. Stephen Ertel

    GoogleReview

    Rated 5 out of 5

  74. DENNIS HEFFNER

    GoogleReview

    Rated 5 out of 5

  75. Jeffery Smith

    GoogleReview

    Rated 4 out of 5

    Usually great service but this time we had mechanic availability issues so my car was there for an extended period of time. One of the things recommended was a lug nut change but I did not get a match to the other lug nuts. I don’t believe it was any fault of my service manager (Steve) but I would have liked things to go better.
  76. Jamie

    GoogleReview

    Rated 5 out of 5

  77. Sheila Houser

    GoogleReview

    Rated 5 out of 5

  78. Tracy Dammann

    GoogleReview

    Rated 5 out of 5

    Great experience! Got me in and out without a hassle!! Thank you!
  79. Leticia Salinas

    GoogleReview

    Rated 4 out of 5

    (Translated by Google) Excellent (Original) Excelente
  80. Peggy Downey

    GoogleReview

    Rated 5 out of 5

  81. Kim Long

    GoogleReview

    Rated 5 out of 5

  82. derrick dupree

    GoogleReview

    Rated 5 out of 5

  83. Pauline Fusner

    GoogleReview

    Rated 5 out of 5

  84. John Wagner

    GoogleReview

    Rated 4 out of 5

  85. Dave Warden

    GoogleReview

    Rated 5 out of 5

    Truck in for warranty work. As always quick clean and efficient service delivered in a clean environment with polite and attentive staff. Highly recommended
  86. don m

    GoogleReview

    Rated 5 out of 5

  87. BOYCLASIK GAMES AND MORE

    GoogleReview

    Rated 5 out of 5

    Excellent service
  88. Elizabeth Cohen

    GoogleReview

    Rated 5 out of 5

    As always, professionalism and great service!
  89. Michael Smeltzer

    GoogleReview

    Rated 5 out of 5

    Experience was top notch ….ppl were amazing Great service !!!!
  90. Doug

    GoogleReview

    Rated 5 out of 5

    As has been my experience over 25 years Harold H. Once again hit it out of the park addressing every concern, educating and guiding us through the purchase. A complete professional !
  91. Martin Strunk

    GoogleReview

    Rated 5 out of 5

    Service advisor Steve was super pleasant and professional. Work was completed in a timely manner. Even provided a shuttle service to pick me up at my house to take me for my vehicle driver was super friendly. Would highly recommend this place for service on any vehicle.
  92. Keith Seiders

    GoogleReview

    Rated 5 out of 5

  93. Joseph Pratt

    GoogleReview

    Rated 4 out of 5

  94. Ruth Reinsel

    GoogleReview

    Rated 5 out of 5

    Efficient completion of service. Opportunity to use GM Rewards toward bill.
  95. Pat L

    GoogleReview

    Rated 5 out of 5

    Fantastic customer service as always
  96. Cheryl Heffner

    GoogleReview

    Rated 5 out of 5

  97. Thomas Frank

    GoogleReview

    Rated 4 out of 5

  98. Blair Lehman

    GoogleReview

    Rated 5 out of 5

  99. Suzanne Vituszynski

    GoogleReview

    Rated 5 out of 5

  100. Suzanne Miller

    GoogleReview

    Rated 5 out of 5

    I experienced a dead battery in my garage I contacted about Fisher and they were able to get me a loaner car and was able to fit me in the same day to replace the battery. I find Bob Fisher always very helpful and as accommodating as they can be