My experience has been nothing but pleasant every time I take my car for service,very personable and respectful, taking the time to answer all my questions and concerns,personal thanks to Steve and the team,I would highly recommend them for your automobile needs.
KHKyle Hubbell
GoogleReview
★★★★★Rated 5 out of 5
TMTracey Miller
GoogleReview
★★★★★Rated 5 out of 5
I am always so grateful for the pick up and drop off service that is available. I can go to work in the morning and the absolute nicest guys come to pick up my truck, take it for service at Bob Fisher, and then return it before my work day is over. And they are the most professional to work with. The follow up call from Steve is so welcome and appreciated. He takes time to ask about how I am doing and genuinely interested in the customer. He explains the service and answers any questions I may have. I am completely satisfied with the service and employees of Bob Fisher and recommend, without reservation, others to consider them for their service needs.
KBK B
GoogleReview
★★★★★Rated 5 out of 5
The body shop did excellent work on my vehicle which had over $8000 worth of damage. No complaints and would definitely recommend. Also very courteous people to work with. Very pleased with their service.
SJSam Marrella Jr.
GoogleReview
★★★★★Rated 5 out of 5
Great experience with the entire Bob Fisher team!
DDDoug DeLong
GoogleReview
★★★★★Rated 5 out of 5
RWRod Wagner
GoogleReview
★★★★☆Rated 4 out of 5
KSKathie Sutton
GoogleReview
★★★★★Rated 5 out of 5
It’s always a pleasure going to Bob Fisher Chevrolet for all of my car needs. The whole place is very clean and the waiting area is so pleasant to sit in that the time flies. The staff is fabulous in every way. I have been going there for years and I will not go anywhere else.
MSMichael Spotts
GoogleReview
★★★★★Rated 5 out of 5
Utilized the body shop due to a deer collision. Estimate was completed quickly along with all repair work promptly. Professional follow up during the repair work and upon completion.
MMMichael Montgomery
GoogleReview
★★★★★Rated 5 out of 5
JJJames Joseph
GoogleReview
★★★★★Rated 5 out of 5
KSKim Stricker
GoogleReview
★★★★★Rated 5 out of 5
GEGary Eck
GoogleReview
★★★★★Rated 5 out of 5
Timely service. Great communications
JAJim Arndt
GoogleReview
★★★★★Rated 5 out of 5
LRlorena regalado
GoogleReview
★★★★★Rated 5 out of 5
It’s always a pleasure going for an oil change the staff is always so nice and attentive
RCRyan Cheeseman
GoogleReview
★★★★☆Rated 4 out of 5
KPkyle payne
GoogleReview
★★★★★Rated 5 out of 5
All of the associates are very personable and nice recent visits. There was no complaints from me.
LMLiz Mariana
GoogleReview
★★★★★Rated 5 out of 5
Bob Fisher isn't the dealership I used to use, but WOW! I was thoroughly impressed with their repairs done to my vehicle (a Ford Escape), and the speed they were able to get my car in was amazing (I called on a Thursday, the Monday after it they were able to get my car in!) I was very happy with the quality of the work as well, you can't tell a deer appeared in front of me!
BBrittany
GoogleReview
★★★★★Rated 5 out of 5
Great business. Fast and efficient. Got my car in and out of the shop. Very kind and knowledgeable. I have no worries when bringing my car in for service
TRTina Reinsmith
GoogleReview
★★★★★Rated 5 out of 5
JVJean VonNieda
GoogleReview
★★★★★Rated 5 out of 5
I really like Bob Fisher Chevrolet. I deal with them a lot. They’re very courteous get me in as quick as possible, and our perfectionist on repairing things.
DFdonald fierro
GoogleReview
★★★★★Rated 5 out of 5
They where very good and honest
BKBrian Knoblauch
GoogleReview
★★★★★Rated 5 out of 5
Always polite and willing to help makes sure everything is good with your vehicle
TTodd
GoogleReview
★★★★★Rated 5 out of 5
VHVictoria H
GoogleReview
★★★★★Rated 5 out of 5
Always great service. Prompt service. Courteous staff.
MHMarilyn Helms
GoogleReview
★★★★★Rated 5 out of 5
DDDeborah Dougherty
GoogleReview
★★★★★Rated 5 out of 5
Very nice to work with and very accommodating.
BRBenedict M. Renkus
GoogleReview
★★★★★Rated 5 out of 5
From the very first contact with the customer service person, Linda, who evaluated my needs, matched me up with an appropriate sales person, Jamie. Jamie heard what I was looking for and at a price affordable to me. Took a test drive and bought the car the next day. Even the financial person, Kevin, worked with me to get my monthly payment where I needed it to be. I am not a technical person but Jamie set up the technical works and explained what I needed to know. I am very happy with my car buying experience and would recommend Bob Fisher's Chevrolet to anyone looking for a great team to help you find the car you want and need. Thank you!
BSBonnie Schlappich
GoogleReview
★★★★★Rated 5 out of 5
MHmya hornberger
GoogleReview
★★★★★Rated 5 out of 5
JJoey
GoogleReview
★★★★★Rated 5 out of 5
Great service and completed in a timely manner
TMTed Moore
GoogleReview
★★★★★Rated 5 out of 5
Service rendered on time, very informative, excellent communication. I would highly recommend this dealer.
MFMarilyn Feltenberger
GoogleReview
★★★★★Rated 5 out of 5
DDDonna DeLong
GoogleReview
★★★★★Rated 5 out of 5
Very nice and kept me informed while I waited 👍
LSLeighann Steffey
GoogleReview
★★★★★Rated 5 out of 5
MBMuriel Brookins
GoogleReview
★★★★★Rated 5 out of 5
CDChristopher Dilbeck
GoogleReview
★★★★★Rated 5 out of 5
Bob Fishers service department is top notch. I love the professionalism and the friendliness you receive. Never hesitate to go in when I need something.
SGSuzanne Gans
GoogleReview
★★★★★Rated 5 out of 5
Very nice and sales associates. Friendly atmosphere easy to work with.
LPLisa Parzanese
GoogleReview
★★★★★Rated 5 out of 5
Exceptional service as always
JHJeff Houston
GoogleReview
★★★★★Rated 5 out of 5
DSDonna Schaeffer
GoogleReview
★★★★★Rated 5 out of 5
ESErik Seuring
GoogleReview
★★★★★Rated 5 out of 5
JHJeff Henry
GoogleReview
★★★★★Rated 5 out of 5
Always a fantastic experience working with Bob Fisher.
KPKenneth Pfeffer
GoogleReview
★★★★★Rated 5 out of 5
MRMolly Rivera
GoogleReview
★★★★★Rated 5 out of 5
KMKenneth Montgomery
GoogleReview
★★★★☆Rated 4 out of 5
Had appointment to correct a known transmission issue on 2017 Chevy Colorado pickup per a GM technical services bulletin. Per the TSB, transmission fluid was flushed and replaced, and I got the call at 8:15 am that it was completed, so a prompt response. Need to drive the vehicle up to 200 miles before deciding this was the proper fix. In addition to the fluid, two hours of transmission labor at $175 per hour was charged, this despite how early it was done relative to their starting time. Perhaps multiple technicians worked concurrently on the vehicle, but it seemed expensive for a flush and replace. I was not provided with a cost estimate ahead of time, that would have been welcomed to avoid any surprises.
JSJoe Snyder
GoogleReview
★★★★★Rated 5 out of 5
Went in for an oil change and rotate the tires.
Service advisor Steve Dietrich made me aware of a silent recall.
They were going to take care of it right away but tge had to order a part.
Steve called me the following day to set an appointment to take care of the recall.
He is personable and knowledgeable and has made my experience at Bob Fisher pleasurable.
Thanks again Steve.
ANAnna Nagle
GoogleReview
★★★★★Rated 5 out of 5
Very easy to deal with.
AMAllison Merckx
GoogleReview
★★★★★Rated 5 out of 5
DGDaniel Garcia
GoogleReview
★★★★★Rated 5 out of 5
Chadd your the greatest.
RSRussell sweigart
GoogleReview
★★★★★Rated 5 out of 5
Fix everything I needed done very helpful and I satisfied
MBMICHAEL BRENNAN
GoogleReview
★★★★★Rated 5 out of 5
TWTom Wenner
GoogleReview
★★★★★Rated 5 out of 5
NWNancy Willman
GoogleReview
★★★★★Rated 5 out of 5
Business transactions were thoroughly explained.
Extra time was taken to prepare me for driving an updated car. I had previously driven a manual stick shift for 13 years. They had patience with this 70 year old woman. 😄 Thanks so much!
I can even come back next week for an additional checkup to see how I'm adjusting to a host of new features I didn't have before.
KKKaurav Koirala
GoogleReview
★★★★★Rated 5 out of 5
Great deal with knowledgeable staff.
BSBritney Snyder
GoogleReview
★★★★★Rated 5 out of 5
RNRuth neuin
GoogleReview
★★★★★Rated 5 out of 5
JBJim Brown
GoogleReview
★★★★★Rated 5 out of 5
FJFernando “de jesus” De Jesús
GoogleReview
★★★★☆Rated 4 out of 5
(Translated by Google) Good Service
(Original)
Buen Servicio
CKCheryl Kern
GoogleReview
★★★★★Rated 5 out of 5
Timely in and timely out
AFAl Fanella
GoogleReview
★★★★☆Rated 4 out of 5
Walter (sales) & my finance guy (sorry I’m terrible at names) were great. Love the car so far. Wish I could’ve gotten a better offer for trade in.
KPKendall Pratt
GoogleReview
★★★★★Rated 5 out of 5
The first time using Bob Fisher for my C5 Corvette service I was not pleased for reasons concerning a failed state inspection. Other work performed at that time was met expectations with courteous attention by individuals involved. My Corvette is driven 1,500 miles / year and had never failed to pass a state inspection. The intermittent directional signal problem diagnosis, I did not feel was accurate. A major Corvette restorer in West Chester had a different diagnosis and repair which did not work properly over the long term. A flasher was ordered and installed this week curing an intermittent problem over the past six years.
Despite being an expensive labor charge for the repair, I thank Bob Fisher for a proper diagnosis and repair. The problem is solved.
Thanks to Steve Dietrich and his tech for solving the issue at last. I’m a pleased Bob Fisher customer. Five Stars to the dealership.
I recommend them to other C5 owners.
Kendall Pratt
SWSteve Walker
GoogleReview
★★★★★Rated 5 out of 5
The service team is top notch
FSFire Stone
GoogleReview
★★★★★Rated 5 out of 5
Chad is one of the main reasons I always come back!!! Thank you Chad for everything you do and please continue to be awesome!!!
DCDaniel Cummings
GoogleReview
★★★★★Rated 5 out of 5
RDRalph Dietrich
GoogleReview
★★★★★Rated 5 out of 5
Well taken care of.
EDEmily Daniels
GoogleReview
★★★★★Rated 5 out of 5
I've gotten some work done here a few times, everyone is so friendly and helpful! This time, the day I took my car in with my estimate, I was only stopping by to have someone look at it and to make a future appointment, but they took my car immediately, got me into a rental and sent me on my way within about 15-20 minutes! They communicate throughout the process, and let us know timeframes. I would highly recommend them to anyone!
KYKaren Yanus
GoogleReview
★★★★★Rated 5 out of 5
Harold was wonderful! I love my new car and Harold found the exact one I was looking for;
MCMargie Clemons
GoogleReview
★★★★☆Rated 4 out of 5
WBWilliam Bowman
GoogleReview
★★★★★Rated 5 out of 5
JDJoann Dombrowski
GoogleReview
★★★★★Rated 5 out of 5
RSRichard Smith
GoogleReview
★★★★★Rated 5 out of 5
RRRicky Rohrbach
GoogleReview
★★★★★Rated 5 out of 5
JPJodie Pointer
GoogleReview
★★★★★Rated 5 out of 5
Terrific job detailing the truck. I bought my truck from you 4 years ago, I couldn't be happier. Thank you
GMG Dane Miller
GoogleReview
★★★★★Rated 5 out of 5
I purchased my 2016 Silverado years ago from a dealer in Lancaster and had been making the drive for service ever since. After going to Bob Fisher, I won’t be doing the Lancaster drive again. The service was outstanding and the prices on a variety of work were more than competitive compared to what I had been paying. My technician, Chad, kept me informed with the progress through 3 texts and a phone call throughout the day. I am VERY pleased with the entire process and experience. Great job!
JCJack and Ann Copp
GoogleReview
★★★★☆Rated 4 out of 5
Good overall however when a price is quoted over the phone but at checkout other fees are added ie., shop fee and parts fee, it smacks of bait and switch tactics. It was not very much but should have been disclosed prior to the service. For example an “ out the door price” should be clearly stated and adhered to and any additional fees should be OK’d by the customer prior to any parts or shop fees are added and not assumed by the service department to be normal and automatically charged. I will consider using Bob Fisher for service again however I will ask for a full “ out the door price” before I decide to use you. Thanks. PS., your service representative’s are just doing what there are instructed to do by management and I don’t blame them nor do I want them to feel I am being unfair in this comment. Thanks, Jack Copp 2014 Silverado.
GNgerardo negron
GoogleReview
★★★★★Rated 5 out of 5
(Translated by Google) They treated me like family. They were very nice to me.
(Original)
Muy buena me trayaron como una familia
GMGordo McElroy
GoogleReview
★★★★★Rated 5 out of 5
Professional, thorough and friendly
GCGuillermo Chiong
GoogleReview
★★★★★Rated 5 out of 5
The service is outstanding, they got me in and out very fast, I definitely recommend Bob Fisher Chevrolet
SSSheryle Stoudt
GoogleReview
★★★★★Rated 5 out of 5
Very good service
AWAndrew Wummer
GoogleReview
★★★★★Rated 5 out of 5
JMJoseph Minno
GoogleReview
★★★★★Rated 5 out of 5
Great vehical selection. Reasonable and willing to negotiate on select vehicles. Very smooth process. As far as the service department im not a fan. Will definitely by another vehicle from the sales department in the future.
MAMable Adele
GoogleReview
★★★★★Rated 5 out of 5
Item in stock, very informative stock personnel. Mechanic shop was very easy to work with, quick appointment. Over all great experience.
BZB Z
GoogleReview
★★★★★Rated 5 out of 5
35 plus years of services and the care for their customers are still outstanding. I wanted to pass along some well-deserved praise for Bob Fisher 's Service department. Mike (technician) and Chad (advisor) took care of my vehicle recently and provided top-tier customer service. Chad was communicative and responsive, and Mike was honest and knowledgeable. They took the time to explain the repairs clearly without making me feel overwhelmed by the mechanics, and there were zero unexpected costs. They represent Bob Fisher Chevrolet exceptionally well, and I won't hesitate to bring my vehicle back to them in the future.
SDSean Dalton
GoogleReview
★★★★★Rated 5 out of 5
Great service and friendly staff.
KMKaren Moatz
GoogleReview
★★★★★Rated 5 out of 5
BFBrent Fenstermacher
GoogleReview
★★★★★Rated 5 out of 5
FLFran Lopata
GoogleReview
★★★★★Rated 5 out of 5
I will recommend to anybody that is looking for a vehicle. They were very helpful to me. When i didnt have a way there they came a picked me up! The staff was great also. If i evere need another vehicle I know right where i will go!.
JFJason Fisher
GoogleReview
★★★★★Rated 5 out of 5
JKJason Kline
GoogleReview
★★★★★Rated 5 out of 5
They treated me with respect. Gave me an opportunity to explain why I disagreed with a service done and without my asking gave me credit. That’s how a good company treats customers.
CTCyber Techie
GoogleReview
★★★★★Rated 5 out of 5
Service was performed quickly and I was kept in the loop during the entire process.
PNPhillip Nice
GoogleReview
★★★★★Rated 5 out of 5
Always very helpful especially fighting for coverage under extended warranties.
ISIdalia Sobalvarro
GoogleReview
★★★★★Rated 5 out of 5
(Translated by Google) I requested an oil change and tire rotation. As soon as I arrived, they attended to me quickly and kindly. They didn't take long to do the job. I am satisfied with the fast and efficient service...thank you very much.
(Original)
Solicite un cambio de aceite y rotacion de llantas, en cuanto llegue me atendieron rapidamente y con amabilidad, no tardaron mucho en hacer el trabajo, estoy satisfecha con el servicio rapido y eficiente...muchas gracias.
ABAnita Beaumont
GoogleReview
★★★★★Rated 5 out of 5
ADAudrey Dunkelberger
GoogleReview
★★★★☆Rated 4 out of 5
CTChantal Toth
GoogleReview
★★★★★Rated 5 out of 5
SKSam Kingsbury
GoogleReview
★★★★★Rated 5 out of 5
Wonderful service and a great price for scheduled service to include a diesel oil change, filter, and tire rotation along with routine inspection
JFJennifer Fischer
GoogleReview
★★★★★Rated 5 out of 5
Quickest inspection I have encountered.
SGshirley Gurtowski
GoogleReview
★★★★★Rated 5 out of 5
Bob Fisher chevy is great ! I never have problems when I take my cars there for anything.