William Austin
Good customer service from the advisors.
Dick's Chrysler Jeep Dodge of Wilsonville — Customer Reviews
5out of 5
Based on 100 rated customer reviews of 100 shown on this page.
- 5 stars97
- 4 stars3
- 3 stars0
- 2 stars0
- 1 star0
Customer reviews
Rick Engelman
He is awesomejimpamschmader
Very professional and complete for my oil change and tire
Very professional and complete for my oil change and tire rotation. Pleasure to get all my services here.suzjyoung
Had an issue on short notice and they were able to help.
Had an issue on short notice and they were able to help. I appreciate their getting me taken care of.Angelo Martin
Garry Harbeck
They installed a new backup camera do to a dodge recallKjell Karlsen
Service technician was on time, on point and did a great job explaining the process and options!!!Cathy Stuhr
Blake did an awesome job with sales and helping us get the exact truck we wanted. Dillon took the time to drive it 2 hours to meet us half way for delivery.Chad DeHart
I needed to have the screen for my car’s radio replaced, and the part had to be special-ordered. It arrived faster than I expected, and once I scheduled the appointment, the repair was completed the same day. Krysta helped me throughout the process and did a great job. The staff was friendly, and I really appreciate the excellent service and quick turnaround. The whole experience was smooth and hassle-free. Thank you, Krysta, for making it such a positive experience.Whitney Nelson
Jeannette Pai-Espinosa
We received great service from the team and they knew what we wanted by the time we actually appeared at the dealership they had found the right car for us. Steve worked with us for two weeks before we went to the dealership to figure out the right model for us. He was knowledgeable, straightforward and excellent to work with, and also had a great sense of humor. We recommend Dick's without reservation.Rylen Dwyer
Blake was the bomb he made sure everything was figured out by the time I showed up and provided great serviceJoanne James
MariAnne MacGregor
2021 JEEP COMPASS TRAILHAWK Owner
I had excellent service at a good price. Wonderful waiting room too, very large with snacks and free coffee and popcornPhil Curtis
Dillon and Jeremy made this my easiest car purchase yet. My girlfriend loves her new truck. Thanks againMaksim Kuzmych
Chris was amazing to work with. He did an amazing job working with me and making the process very easy and quick. I will be back to buy more trucks from him.Ronnie Grijalva
Thank you so much to Johnny for helping me out!Gail Mannex
Kassie was incredibly helpful getting a service appointment set up for a couple of recalls. Thank you all for quick responses and the help.Laura Mejia
Thank you jj for new truck for my husband ❤️🤗alan shapiro
I can't say enough praise for the service I received. Rick was my service advisor and listened to my problem. As I'm sure we all have gone in for service and the problem doesn't show up. Rick came and got me and walked me over to the technician and asked me to demonstrate the problem. It happened, and they saw what the problem was. It was going that exta step that I got the problem resolved. I was more than satisfied with the service I received. These are good people and a pleasant to work with.noah nelson
Chris Crismundo is the best. He was able to answer all my questions and genuinely the best car dealership experience I’ve had.Jozie Nunez
Came in over the weekend to check out the nee Jeep Cherokee and was helped by Chris Crismundo! He was very helpful and answered all of my questions. Although i wasnt ready he wasnt pushy at all and let me take my time. If youre looking to buy a car here you should ask for Chris Crismundo!Jodie Rossi
Very pleasant and patient! Thank you!!Angela
I had such a great experience buying my new Jeep, and I have to give a huge shoutout to Johnny! He was professional, helpful, knowledgeable, and incredibly polite throughout the entire process. He made everything easy and stress-free, and he was also fun to work with, which made the experience even better. You can tell Johnny genuinely knows his stuff and cares about making sure his customers are happy. I would definitely recommend asking for Johnny if you’re looking for a new vehicle. Thank you, Johnny, for making my Jeep-buying experience such a great one!jon.a.lee
I had a really good experience with Dick’s in buying my
I had a really good experience with Dick’s in buying my new truck. Coming off of a bankruptcy, I was not an easy customer. JJ and Josh worked hard to get me approved and find me exactly what I WANTED instead of forcing their inventory on me like the other places I went to. Overall professional staff and solid experience. Thanks guys!javier pequeno
Came in for help with my apple carplay & Chris C took the time to help me out. Even though I didn't the car here! Such great help. Thank you so muchWill Ramierz
janlouise88
Very efficient and quick service this last time I'm in a
Very efficient and quick service this last time I'm in a hurry. I'm heading out of town. Can't do anymore.Steve Arnold
Got the truck we were looking for. Very professional and they listen to you. Our sales rep JJ was outstanding.dalebogart59
Very professional top-notch excellent work happy with the
Very professional top-notch excellent work happy with the repairs done on my truck. Thank you so much TerrenceJosh Dalglish
Recently took my car in for a detail and their team did a great job. Look fresh off the showroom floor. Reasonably priced, and good communication as well.2022 RAM 1500 BIG HORN/LONE STAR Owner
Nice oil change, in and out. ByeMark Eggiman
They got a little confused about the “estimate” and the actual priceMegan Walmsley
Thank you JJ for being so helpful! Love the car!andrew linville
Always awesomeZach Barber
This place is great! I needed to come in for a couple recalls to be fixed and an oil change. Kassi was friendly and professional and got me all set up!Fito Lopez
Dealerships completed a recall and customer service was friendly.Dale Bogart
Very professional cooperative and happy with all the work done on my Vehicle and recommend CJDR for all maintenance and repairs. Thank you DaleJonny Brooks
AL LaFever
Johnny was super helpful and friendly.NOAH22
Speedy and quality service and fantastic communication.
Speedy and quality service and fantastic communication. Tarrant was helpful, direct and specific about managing my expectations.Alan Myers
I was in the market to purchase a late model diesel Ram 2500 Laramie to tow my trailer. I was looking for a while and finally found one that met my all my requirements online at Dick's CJDR in Wilsonville. Since I have been burned before by Ram salespeople who knew almost nothing about Ram trucks, I specifically asked for a product specialist when I made my appointment. I was greeted by Chris Crismundo who showed me the truck I was interested in purchasing. Chris did a great job answering all my questions. At no point did I feel any pressure to buy the truck from Chris or Josh, the finance guy. Like at any dealer, be sure to understand the details of the extended warranty they are trying to sell you before you buy it.Nspired Packaging
Great and timely service and diagnostic work!Sarah Boothby
Exceptional truck buying experience with JJ, he’s also just a great all around guy! He even set his phone up, so we didn’t miss our team’s football game and could watch while they completed the paperwork. He went above and beyond and we couldn’t be more satisfied with our new Ram 2500! I would also like to shout out Joe for helping as well, I know we weren’t the easiest customers! :)travis fuller
Worked with Steve Staley. Would highly recommend working with him. He was persistent in a good way. Listened to my needs in a new work van for my dog walking business. All I can say is we are very happy. Will definitely be going back for future vehicle needs. Best price in the state of Oregon. Very efficient!2014rahunt
I needed follow up work from a Colorado Springs
I needed follow up work from a Colorado Springs dealership failure and yous got me right in and fixed the issuesDimon Gapon
oxygen sensors, valve covers gaskets, exhaust, great service, transparent communications and honest schedulingTiffani Elkins
Service experience was wonderful. In and out no wasted time. Thank you very muchDaniel Mittelbuscher
Our experience was good. Repairs we're promptly made to our 2008 Jeep Commander. The only thing that could of made it better would of been a vehicle wash. Our Jeep was covered in sap when we picked it up. We had to take it to a car wash to get it off.MMD
Happy with the service and the fact they went back and
Happy with the service and the fact they went back and replaced a wiper blade they missed in the first go.Chelsey Loren
Alfonso Patino
Shout out to Blake and Terek for providing exceptional service while helping me shop for a new car. Overall I am very happy with the whole experience and absolutely love the new Gladiator!Penny Kliewer
very good experience, they did not waste my time.Mary Bigler
I want to thank the staff that assisted in my recent car purchase, especially Cameron and Jeremy. I appreciated their professionalism, humor (plus snacks) and full attention on my needs and desires with Zero pressure to sell me upgrades I did not require at this time. The car was a great price, was beautifull- maintained, has low mileage and looks /drives perfectly. They have also reached out post-sale to inquire if I need anything else right now. I 100% recommend this dealership. I value their integrity and commitment to excellent customer service. Outstanding experience on every level.Joseph Anderson
Great customer service and very professionalChristina Rocha
Thank you Johnny for making this a wonderful experience. Would recommend to all my friends and family!David Dewar
Quick in and out service. Thorough inspections.Steve Millis
Thank you, JJ for the new truck from beginning to end was outstanding. I recommend this guy when buying a new vehicle.James McMenamy
In time as stated. Great advice for the future.Mike Mason
Excellent service! I was promptly greeted, checked in right away, time of service was sooner than projected! Although very busy.. Scott treated me with nothing but professionalism and respect! Well done!Alexis S Marie
Thanks for the hard work Cameron! I couldn’t have had a better experience with anyone else. He genuinely cares about finding you the best deal. He beat the expectation i had when walking in. I 100% recommend Cameron when making decisions with your hard earned money.Brian Fosnaugh
Fred Berning
Karen Hanson
Delia Garcia
The service is good and the people who work there as well. The tech team are great 👍Bill Yurong
Thanks Blake at Dick's Chrysler Jeep Dodge Ram of Wilsonville for helping us find the right vehicle for us! We appreciate the time he and the team took to make us feel like valued customers.barlow133
As always had a great experience Every time I have gone
As always had a great experience Every time I have gone to get my Jeep serviced there I have had great customer service it feels like they always go the extra mile.Justin Dauphinais
Had a great experience trading in my vehicle for a new Jeep recently. From a sales perspective, Blake and JJ were great! JJ was honest, sincere, and very knowledgeable, he made the buying experience actually enjoyable. Terek in finance was also pleasure to work with and explained everything very well. Highly recommend DCJDR of Wilsonville and will be back.Victoria
Hey, they were very helpful to me. I'm on a short time line. They verified the brakes and roters were ready to be replaced. They got me in that afternoon. I also was scheduled for an oil change and tire rotation. So they got that done too. All wrapped up in one Afternoon. Thankyou.Bianca Cruz
Officially a Jeep owner! Appreciate the service and our sales guy Joni 💯 Definitely go see him if you are looking to purchase a vehicle!tom stanley
Thank you JJ and Cameron, great experience and love the new truckalanpshapiro
I did something stupid on my truck and needed to have it
I did something stupid on my truck and needed to have it towed to xxxxx of Wilsonville. It was after closing time so I described the problem and left the remote. I got a text at 7:30 AM to let me know it was being looked at. . I called later that morning an d was told it was done and come and pick it up. When I got to xxxxx it was pointed out ( in a humorous way ) that I put the floor mat over the gas pedal and that's why it wouldn't start. They had a good time having fun at me and sent me on my way with no charge. These are good people. I would trust them to be straight with me evert time.Sam Beckmann
We had an awesome experience with Johnny and his manager Joe! The whole process was seamless and they answered all our questions. Highly recommend!alan shapiro
Andrew Kimball
Thank you JJ! Everything was terrific!Joey Begay
Rick was really nice and professional.Randall Mierow
Nice clean waiting room. Service advisor explained everything. Service was completed in a timely manner.Omar Hashash
Was great experience, not too pushy, and they gave me the best price I have seen around. Maason Coffelt was patient and easy to talk to, but most of all great to deal with in an experience that usually is overwhelming!! Even delivered my truck. Highly recommend.herbert cowan
SeIrvice was reasonably priced and done well.Elizabeth Martinez
Love coming here because they always get me in right away. Staff is always friendly and kind. Will continue to bring my vehicle here for service.Dean Phillips
The service department at Dick's CJDR Wilsonville was efficient and professional in diagnosing the mechanical issues on my Dodge Ram 3500 diesel. They were delayed in meeting the projected delivery date only due to supply chain delays over a holiday weekend.Anthony Bowman
Johnny and Steve was exceptional at helping me purchase my new vehicle. I would recommend to my family and friends if they had to purchase a vehicle in wilsonville,Oregon💯Lora Taylor
We have worked with Beau numerous times and every single time he exceeds our expectations! He never makes us feel like “just another sale” , he constantly is looking out for us and always making us feel comfortable! 10 out of 10 recommend working with Beau if you go to Ron Tonkin!alanpshapiro
I messed up something on my truck , it was my fault.
I messed up something on my truck , it was my fault. They made fun of me ( in a fun way) they fixed it and sent me on my way with no charge. They are good people.Nic Woods
oobwon
They were experienced and polite and very helpful Have
They were experienced and polite and very helpful Have nothing else to say at this pointherbert cowan
Replaced passenger sideview mirror and serviced truck (oil change), at reasonable feeRandall Mierow
Nice clean waiting area. The service advisor was very friendly and explained everything.shelly johnson
Thank you JJ !! Thanks for listening to our GenX wisdom while we waited 😃2021 JEEP GLADIATOR SPORT Owner
Service rep Tarrant was great . . . comfortable waiting area, too!Tracy Owensby
The customer service was exceptional.Raad
I recently brought my vehicle in for a recall service,
I recently brought my vehicle in for a recall service, and the experience was top-notch from start to finish. Scheduling was seamless, they stuck strictly to the promised timeline, and the handover was quick and hassle free. Everything was handled professionally with zero issues...highly recommend their service teamVicki
I had such a great experience working with Steve at Dick’s CJDR of Wilsonville. He was seriously locked in from the start, super responsive, organized, professional, friendly, and straightforward throughout the whole process. I was very clear that I wanted to handle as much as possible ahead of time and did not want to spend hours sitting at a dealership, and Steve actually respected that. He had everything taken care of before I arrived, the Jeep was prepped and ready, and I was literally in and out in about an hour. As a millennial woman handling the entire car-buying process myself, I really appreciated that I never felt talked down to, pressured, or like I had to bring a dad/boyfriend/man with me to negotiate. Everything felt transparent and easy, and Steve made the whole process feel way less stressful than car buying usually is. This was easily the best dealership experience I’ve had. I got exactly the Jeep I wanted, the process was efficient, and I felt taken care of the entire time. Highly recommend working with Steve if you want someone who is responsive, professional, honest, and actually values your time.Monique Espinoza
Thank you JJ for helping me get my new truck. Wonderful experience and wonderful customer service.Ernie Doyle
Patty
joystatler
Got the work done in the short timeframe I had available
Got the work done in the short timeframe I had available and kept me informed along the way.kandlhouck
Good great professional.
Good great professional. Ethsrusrbs7r. A back yv y in sr. D yv gh. Fu in rd jvdgRyan Dropps
Straightforward and super fast car purchase 👍