Bettenhausen Chrysler Dodge Jeep RAM — Customer Reviews

4.9out of 5

Based on 100 rated customer reviews of 100 shown on this page.

Customer reviews

  1. Bridget Kincy

    GoogleReview

    Rated 5 out of 5

  2. Felipe Martínez

    GoogleReview

    Rated 5 out of 5

  3. 2019 JEEP RENEGADE LATITUDE Owner

    CarfaxReview

    Rated 5 out of 5

    As always, great service , all questions answered.
  4. 2017 CHRYSLER 200 LIMITED Owner

    CarfaxReview

    Rated 5 out of 5

    Mike Spagnola, who was my service guy, was knowledgeable, polite and kept me up to date.
  5. 2023 JEEP COMPASS LIMITED Owner

    CarfaxReview

    Rated 5 out of 5

    They took care of us promptly on a very busy day. Tire pressure kept dropping on one of the tires. Fixed.
  6. 2026 RAM 1500 BIG HORN/LONE STAR Owner

    CarfaxReview

    Rated 5 out of 5

    Very professional and service was great
  7. George Mannella

    GoogleReview

    Rated 5 out of 5

  8. Raven Willis

    GoogleReview

    Rated 5 out of 5

  9. Hemiguy

    DealerRaterReview

    Rated 5 out of 5

    Mike Naszkiewicz and the entire sales and service team

    Mike Naszkiewicz and the entire sales and service team were exceptional. Truck was delivered in pristine shape and all my questions were addressed.
  10. James Long

    GoogleReview

    Rated 5 out of 5

    In and out without any issue, staff is very knowledgable.
  11. Isabel Zamora

    GoogleReview

    Rated 5 out of 5

  12. MaryL

    DealerRaterReview

    Rated 5 out of 5

    I was helped by Jason who was very friendly and

    I was helped by Jason who was very friendly and understood my needs and helped me find the best vehicle. Thanks!
  13. g s

    GoogleReview

    Rated 5 out of 5

  14. Ronnie Crawford

    GoogleReview

    Rated 4 out of 5

  15. Carrie Keller

    DealerRaterReview

    Rated 5 out of 5

    Great customer service from, Austin, Alex and Candice.

    Great customer service from, Austin, Alex and Candice. They are always willing to help whether you’re their customer or not.
  16. Vicente Guerrero

    GoogleReview

    Rated 5 out of 5

    Didn't have to wait too much extra time
  17. dp2nd

    DealerRaterReview

    Rated 5 out of 5

    Hi, Dave Martinez made it a great experience.

    Hi, Dave Martinez made it a great experience. Very happy with the 2026 Jeep Cherokee
  18. Dave Perozzi

    GoogleReview

    Rated 5 out of 5

  19. Organic Groupie

    GoogleReview

    Rated 5 out of 5

  20. John Gannon

    GoogleReview

    Rated 5 out of 5

  21. Freddie Jones

    GoogleReview

    Rated 5 out of 5

    Very professional staff
  22. ScottyM

    DealerRaterReview

    Rated 5 out of 5

    Crystal kept me informed about service to my vehicle,

    Crystal kept me informed about service to my vehicle, everyone in service is friendly and professional.
  23. tlbarfell

    DealerRaterReview

    Rated 5 out of 5

    I was treated with the utmost respect and advised

    I was treated with the utmost respect and advised properly. I was also given prompt service. I couldn’t have asked for a better experience. I have nothing but nice things to say and I will refer everyone I can
  24. 2019 JEEP CHEROKEE LATITUDE PLUS Owner

    CarfaxReview

    Rated 5 out of 5

    Routine service visit, no issues
  25. Eddie O

    GoogleReview

    Rated 5 out of 5

    If you stop in for service or Check out some cars or trucks ask for Daniel in sales She is awesome.
  26. Angelica Arroyo

    GoogleReview

    Rated 5 out of 5

  27. Lee & Lulu

    DealerRaterReview

    Rated 5 out of 5

    Scott Abramowicz listened and understood our option &

    Scott Abramowicz listened and understood our option & model preferences. He identified Vehicles in their inventory for us to test drive and was patient while we worked through the process of narrowing down our choice. All the Team Members pitched in to get us a deal that maximized incentives and our Trade-In.
  28. Shelley

    DealerRaterReview

    Rated 5 out of 5

    I had an amazing experience with the service department!

    I had an amazing experience with the service department! Everyone was friendly, professional, and kept me informed throughout the entire process. The rental car process was also incredibly easy and convenient, which made everything stress-free. I truly appreciated the excellent customer service and will definitely be back!
  29. Oviedo03

    DealerRaterReview

    Rated 5 out of 5

    Ryan was exceptional to work with.

    Ryan was exceptional to work with. I recommend making the trip to Tinley to buy your car.
  30. Paulina Mayer

    GoogleReview

    Rated 5 out of 5

  31. Samuel Thomas

    GoogleReview

    Rated 5 out of 5

    The service was very good two thumbs up.
  32. Raymond Kujawa

    GoogleReview

    Rated 5 out of 5

  33. F W

    GoogleReview

    Rated 5 out of 5

  34. Tammy Mc Auliffe

    GoogleReview

    Rated 5 out of 5

    Best dealership around!!! My sales manager Dave Martinez has always been the best. Listens to what you are looking for and works hard to make it happen. Everyone at the Bettenhausen in Tinley Park, IL are extremely nice and helpful.
  35. Ronald Barber

    GoogleReview

    Rated 5 out of 5

    It is a good place to have your car serviced, and good people to deal with.
  36. 2020 RAM 1500 LONGHORN Owner

    CarfaxReview

    Rated 5 out of 5

    They were great all this time, Hope they stay this good.
  37. Aaron S.

    CarfaxReview

    Rated 4 out of 5

    Got the checks done quickly. Could stand to notify a bit sooner. But this was a good service!
  38. 2013 SRT VIPER GTS Owner

    CarfaxReview

    Rated 5 out of 5

    Having the same master tech year after year, shows the shop takes care of it's employees and in turn feels like they take care of the customer
  39. Marie Fox

    GoogleReview

    Rated 5 out of 5

  40. Marcia Oviedo

    GoogleReview

    Rated 5 out of 5

  41. Kimberly Martin

    GoogleReview

    Rated 5 out of 5

  42. 2022 JEEP GLADIATOR OVERLAND Owner

    CarfaxReview

    Rated 5 out of 5

    Service was done quickly and communication was great.
  43. 2021 JEEP GRAND CHEROKEE L LIMITED Owner

    CarfaxReview

    Rated 5 out of 5

    Excellent service, friendly people
  44. Gloria Tate

    GoogleReview

    Rated 5 out of 5

  45. Michelle Caulfield

    GoogleReview

    Rated 5 out of 5

  46. ron hamning

    GoogleReview

    Rated 5 out of 5

  47. 2021 JEEP GRAND CHEROKEE LIMITED Shopper

    CarfaxReview

    Rated 5 out of 5

    Charles keeps it real great salesman definitely recommend
  48. Darryl Humphrey

    GoogleReview

    Rated 5 out of 5

  49. Duane Swintek

    GoogleReview

    Rated 5 out of 5

    Rico, the service representative answered all my questions and concerns.. Rico, and his staff acted in a very professional way with my concerns of the vehicle. I would definitely recommend Bettenhausen.
  50. David Hooper

    GoogleReview

    Rated 5 out of 5

    Service department is friendly, efficient, and timely. Waiting room is very comfortable and have fantastic cupcakes.
  51. Don Beran

    GoogleReview

    Rated 4 out of 5

    The cost for an oil change is really hire, I pay about half that price for my other car (Ford) at the Ford dealership.
  52. Debbie boyce

    GoogleReview

    Rated 5 out of 5

    Ryan has been great to work with. This is the second jeep I have bought from Ryan and I intend to by my next jeep in a few years from him also
  53. 2023 DODGE DURANGO R/T Owner

    CarfaxReview

    Rated 5 out of 5

    Very friendly. Fast. Great communication and everything was very smooth.
  54. 2022 JEEP CHEROKEE LATITUDE LUX Owner

    CarfaxReview

    Rated 5 out of 5

    The service was done in a timely manner. The staff is great and very helpful!
  55. uicviking399

    DealerRaterReview

    Rated 5 out of 5

    When Bettenhausen does the job, they will get it right

    When Bettenhausen does the job, they will get it right the first time. It is a fair honest dealer ship.
  56. Kelsey Roberts

    GoogleReview

    Rated 5 out of 5

    Whenever I need my jeep serviced, Marcello is the best!! He always goes above and beyond for me. The only thing I'll say is that it does take a while to get an answer on what's going on and a solution buuuuut that's typically the case in a busy dealership. While that can be frustrating, the staff there is on it!!! Great place to buy, sell or service your vehicle. Ask for Marcello in service!!!
  57. 2024 CHRYSLER PACIFICA TOURING L Owner

    CarfaxReview

    Rated 5 out of 5

    One day service in and out for recall air bags
  58. Tiffany K

    GoogleReview

    Rated 5 out of 5

  59. Adam Widecan

    GoogleReview

    Rated 4 out of 5

  60. Mike Tepper

    GoogleReview

    Rated 5 out of 5

  61. Calvin horne

    GoogleReview

    Rated 5 out of 5

    I had a great experience with Alyssa she was very professional and courteous super helpful…
  62. Karina9006

    DealerRaterReview

    Rated 5 out of 5

    I got my 2026 Jeep Compass from bettenhausen in Orland

    I got my 2026 Jeep Compass from bettenhausen in Orland Park I love it!! As a first time buyer it was a dream. The customer service was great And I would like to thank David for helping me out in choosing a car for me I truly appreciate his hard work and patience. Thank you once again for making this an exciting experience! Highly recommended!!
  63. nemeth1142

    DealerRaterReview

    Rated 5 out of 5

    Staff is very knowledgeable and works in a timely manor.

    Staff is very knowledgeable and works in a timely manor. Andrew Holts is very helpful and answers my questions and refers any concerns I have to the techs in the garage. Love my Charger and I take good care of it. I know when I bring it back to Bettenhausen for oil change & 19 point check up, your team will do a great job! Thank you Andrew and Bettenhausen for great service!! Jan Nemeth Love my Charger!
  64. Clarence Massey

    GoogleReview

    Rated 5 out of 5

    Really awesome experience 😀
  65. 2019 JEEP COMPASS LIMITED Owner

    CarfaxReview

    Rated 5 out of 5

    Fast service. Friendly staff.
  66. bhouston1966

    DealerRaterReview

    Rated 5 out of 5

    Exceptional service , friendly staff ,work done in a

    Exceptional service , friendly staff ,work done in a timely manner . Service department was very professional and responsive .
  67. 2020 CHRYSLER PACIFICA TOURING Owner

    CarfaxReview

    Rated 5 out of 5

    Very positive. Convenient to fit into my schedule.
  68. John Oliver

    GoogleReview

    Rated 5 out of 5

    everything went smooth and all went well.
  69. Celticreh

    DealerRaterReview

    Rated 5 out of 5

    Great Sales, Service, and parts departments.

    Great Sales, Service, and parts departments. Just bought my 4th vehicle from them! Very good follow up on items that require one.
  70. Momsname4

    DealerRaterReview

    Rated 5 out of 5

    I think we had your finest salesman on the floor the day

    I think we had your finest salesman on the floor the day we came in the showroom
  71. MotoDrummersWife

    DealerRaterReview

    Rated 5 out of 5

    Quick and efficient on the recall and checking my

    Quick and efficient on the recall and checking my steering Appreciate their time and attention
  72. Mike Swiader

    GoogleReview

    Rated 5 out of 5

    Bettenhausen got me in right away service was very professional. I drove from Indiana to get my service done there.
  73. goofyzgrl

    DealerRaterReview

    Rated 5 out of 5

    Online scheduling was very convenient, very nice and

    Online scheduling was very convenient, very nice and friendly technician, thorough servicemen and a clean showroom
  74. Brian Palider

    GoogleReview

    Rated 5 out of 5

  75. christopher dettloff

    GoogleReview

    Rated 4 out of 5

  76. Thomas

    GoogleReview

    Rated 5 out of 5

    Jack was extremely helpful to my wife and me throughout the process. His customer service was exceptional and far beyond what we have experienced with other dealers. I would certainly recommend Bettenhausen to anyone in need of a mobility vehicle.
  77. 2025 RAM 1500 REBEL Owner

    CarfaxReview

    Rated 5 out of 5

    On time, clean, and friendly.
  78. Juan Ortega

    GoogleReview

    Rated 5 out of 5

    Always a good experience with bettenhausen!. Brought my scat pack charger due to a severe coolant leak and some oil leaks from the seals and as soon as I got it towed to them Marcelo reached out and explained everything that was wrong and how long it will be which was then done ahead of schedule!. Thanks to everyone here and especially to my service provider Marcelo🙏. Will continue to come here for any future purposes and anyone looking around , here is the place to come to. Godspeed to the whole dodge family 🙌
  79. 2011 NISSAN CUBE BASE/S/SL/KROM Owner

    CarfaxReview

    Rated 5 out of 5

    great shop. please go here for your car needs
  80. 2017 JEEP CHEROKEE LATITUDE Owner

    CarfaxReview

    Rated 5 out of 5

    Great customer service . Always making sure you are happy with the service provided. Listen to all your issues and they take care of it. A crew with good old honest and up front employees.
  81. 2015 JEEP RENEGADE LATITUDE Owner

    CarfaxReview

    Rated 5 out of 5

    Mike Padalino always a pleasure to work with him!
  82. 2018 CHRYSLER PACIFICA TOURING L Owner

    CarfaxReview

    Rated 5 out of 5

    great service. very much appreciated the work and honesty
  83. 2015 JEEP CHEROKEE LATITUDE Owner

    CarfaxReview

    Rated 5 out of 5

    Always have great experience when I bring my car in for service
  84. 2019 CHRYSLER PACIFICA TOURING L Owner

    CarfaxReview

    Rated 4 out of 5

    the experience was good and they washed my car
  85. Cecilia Peeler

    GoogleReview

    Rated 5 out of 5

    Excellent staff. Jackie was superb!
  86. 2024 JEEP GRAND CHEROKEE LAREDO/ALT Owner

    CarfaxReview

    Rated 5 out of 5

    The most professional Jeep dealer and service provider in the area! From the service writers to the mechanic's I am always impressed by their workmanship and I love the free car wash! I did experience a problem the last visit when I explained that the rear wiper blade that was replaced on my 2014 Grand Cherokee several months ago was bowed from the time that it was replaced! I did not realize the problem for several months because there was no need to use the wiper but when I did the center of the blade never touches the glass. Instead of replacing the blade, I was told that I would have to pay for another wiper blade. Not very happy with that!
  87. 2020 JEEP CHEROKEE LIMITED Owner

    CarfaxReview

    Rated 5 out of 5

    everyone that I dealt with were pleasant, still kind of expensive for what was done
  88. claudinetthompson

    DealerRaterReview

    Rated 5 out of 5

    Every time I've brought my car in for ,the staff have

    Every time I've brought my car in for ,the staff have always been courteous and willing to help. I'm a;ways in and out in a timely fashion.
  89. Cailee Armstrong

    GoogleReview

    Rated 5 out of 5

    Michael is by far the most experienced and professional person I’ve encountered at any dealership. He was knowledgeable, knew the right questions to ask, and found me exactly what I was looking for! He listened and took into consideration my budget and worked hard to get me the best possible rate! I’ll never buy a car from anyone else!
  90. aron alborn

    GoogleReview

    Rated 5 out of 5

  91. Deborah Thompson

    GoogleReview

    Rated 5 out of 5

  92. Bob Malis

    GoogleReview

    Rated 5 out of 5

  93. 2021 JEEP GRAND CHEROKEE LIMITED Owner

    CarfaxReview

    Rated 5 out of 5

    Awesome service! Tino was the best!!! Resolved my issue right away. I anticipated a long delay but it was only 1 day.
  94. Michael Campobasso

    GoogleReview

    Rated 5 out of 5

  95. jackie.biallas

    DealerRaterReview

    Rated 5 out of 5

    Bettenhausen is provides quality service and keeps you

    Bettenhausen is provides quality service and keeps you updated on the whole process. Quality service and keeping the customer informed on cost and progress keeps us coming back.
  96. 2015 DODGE CHARGER R/T Owner

    CarfaxReview

    Rated 5 out of 5

    Problem turned out to just a loose fuse. There was no charge to diagnose and they washed the car.
  97. James Durkin

    GoogleReview

    Rated 5 out of 5

    Prompt, professional, knowledgeable and genuinely concerned with their customer needs.
  98. Barbara Zerth

    GoogleReview

    Rated 5 out of 5

  99. Sylvia Jefferson

    GoogleReview

    Rated 5 out of 5

    Fast service
  100. Joe Koppers

    GoogleReview

    Rated 5 out of 5