Aaron Romo
Dick's Hillsboro Honda — Customer Reviews
Based on 100 rated customer reviews of 100 shown on this page.
- 5 stars96
- 4 stars4
- 3 stars0
- 2 stars0
- 1 star0
Customer reviews
- Just gotta say how pleased I was with Candin’s patient and helpful nature. Just a good guy, and was very pleased at how different of an experience he made it compared to my first time at a dealership. Sat with me and made sure that I found the vehicle that I wanted. You will be taken care of if you come here.
Emmanuel Alvarez
Daniel was great, very patient, and amazing to work with! Very satisfied with my experience.Paige
Charlotte at Dick’s Hillsboro Honda was great! She made the whole car buying process a painless as possible and we were happy with her and the team!Carlos Ruiz
(Translated by Google) I've always had a good experience with Honda...although there have been a few mishaps, the service has been really good. (Original) Siempre he tenido buena experiencia en Honda...aunquevalgunos percances pero muy buena atención la verdad...2015 HONDA PILOT TOURING Owner
Easy in and easy out. The team went above and beyond to make sure my pilot is in tip-top shape heading into Fall and Winter weather. Oil change, brake fluid flush, power steering fluid exchange, and new wiper blades. I was a little late to my appointment and they still had all of this done in 2 hours so I could enjoy the rest of my Saturday.Tommy Spijkers
Edit: Updated from a 1 star review (see below) to a 4 star. After posting this review Ryan from the corporate office reached out. He was very apologetic about my experience, made things financially right and showed extreme humility and care for me as their customer. His intervention was very much appreciated, and showed me that though I had a bad experience, this is not a bad company. Mistakes happen, and making them right has definitely earned my respect. When I am in the market for another vehicle, I will consider Dicks auto group based on my experience with Ryan. ---- If you want to buy a $30k car and have the pleasure to be threatened to be taken to collections for a $200 fee they missed, this is the dealership for you! What appeared to be a fairly standard deal, has become a disappointing experience. The smaller issue: Their online price is misleading at best. From the reviews it appears they standard add some ceramic coating. This is already done before you get to the dealership. If that is the case, include it in the price. Don't advertise a price I am not able to get. Might be me, that just doesn't feel very honest to start with. Given I liked their car and overall the offer they made for my trade in was fair, I decided to move forward with the purchase process despite the coating issue. I was very clear about paying the difference in cash and only wanting to discuss a total price out of pocket (taxes, registration, and whatever other fees included). That was the check I would write them, and that was the total amount I would pay. During the conversation I clearly stated I did not have a paper title, and this wasn't an issue as they could easily get a Replacement / Duplicate Title. All I ever received was a letter from the bank the lien was released/removed. We closed the deal, I was asked to sign what felt like 100 forms. They briefly explained what each one was, including giving them permission to get the Replacement / Duplicate Title. The bigger issue: A couple days later Ashley, the sales manager, comes into the conversation. She calls me asking me for the title. I explained her I don't have the physical title, as gone over during the purchasing process. She is very rigid about me needing to pay for this as that is what her people put on the paperwork. Right away goes into telling me I signed a form that said I would provide this and that this is my responsibility. It was my fault for not reading every one of the 100 things I was asked to sign and just needed to pay for it. When I explained her what was said during the conversation (the out of pocket check including all taxes, registration, and fees) and that I was not going to pay for it, after some very unpleasant back and forth I was done with her unfriendly demeanor and told her to sue me for it. That I was extremely clear I would pay the amount agreed on the spot including all cost and fees. She responded with a laugh and said they would just send it to collection to hurt my credit score. That is the stance Ashley, and in turn, Dicks Honda, wanted to take. Make threats to hurt somebodies credit score because their sales people made a mistake. Or just to collect some extra fees. When I pushed back on this threat, explaining it's illegal to make that threat and that I would find every avenue to leave online reviews regarding this experience, she mentioned another sales manager would call me as she wasn't sure what was said during the sales process. That she wasn't really involved and just wanted to quickly check if I had the title. The conversation ended seconds later. They, and Ashley specifically, made an overall fairly pleasant experience that I would have considered a 5 star review worthy, to an experience where I would steer anyone away from this dealership asking my opinion. Their word appears to not mean that much, they don't have the proper internal communication, and their conflict resolution policy is making threats to hurt their customers credit score. Shameful.Srini Gubba
Excellent customer service front desk and service advisor. Easy to schedule the appointment.Sharon Corwin
Lis Richardson
Dick's Honda in Hillsboro is a terrific place to take your Honda for service ... great service team, personable (friendly and professional), and they have a manager who actively sends out mailers with service discounts. We have always had a wonderful experience!Cheryl Strubb
Easy making appointment and great service.Peter Garry
I went in two days ago to go get a car and was very pleased with my experience. I was able to test drive a couple great cars that were in my price range and ticked all the boxes I needed and landed on the Nissan Sentra with a sick color scheme. The signing and financing process went smoothly and I was able to drive my new car home that same day which is what I was hoping for. My agent Muhammad was super professional and made me feel comfortable and at ease the whole time. Highly recommend!Jose Garcia
michael pease
Friendly staffDaniel Hudson Bonner
I came in today, all the sales representatives were awesome especially Miss Charlotte that helped me out get into my new 2023 Nissan rogue she was kind pleasant and also she was very respectful for my decisions and she wasn’t pushy and she was all ears to help me out I give her 1 million thumbs up for her being being there and I hope she moves up to being a manager. She was awesome.Bethany Snook
Had a great experience here. Ronnie and Muhammad took amazing care of me! The best part was is that you do all of your paperwork with your salesman. No waiting around for the finance department. I would recommend Dick's Hillsboro Honda to anyone who wants to buy a car with ease. #dreamteam2008 HONDA FIT SPORT Owner
Staff reviewed the findings after the service was finished. Very friendly and knowledgeable. I have had my vehicles serviced here for several years and would highly recommend this service shop .Carolyne Westlake
Staff are friendly and most importantly, seem very knowledgeable when answering questions related to auto service. Explains clearly results of the inspection.Julie Clark
Thank you Zach for a nice experience in buying our car today. Everyone was very helpful including the financing manager. I highly recommend this dealership.2025 HONDA PILOT BLACK Owner
Service was great. Staff is very helpful2017 HONDA HR-V LX Owner
had a tire pressure light come on the dash,so I took the car in to see what was wrong .air pressure was at 29 and should have been at 33.they ran a diagnostic and said everything was fine and didn't charge me anything .glad I chose to go there.Amaree Moxley
Brian was fantastic!2018 HONDA CR-V LX Owner
Excelente service the technician explained very clearly to understand I love this teamTom Patten
Kenneth Stapleman
jose estrada
Daniel went above and beyond to make sure I left with the car I wantedAnn Chandler
Muhammad was fantastic! Very friendly and professional. He explained all the features of the car well. I personally don't like car shopping but he made it enjoyable. He's a very kind man who knows his business well. We wish him lots of sales!Timothy Chandler
Steven Gold
Caitlin Tripodi
Brian was absolutely incredible! Very professional and kind and found me the manual jeep of my dreams!Johana Reyes
I had an excellent experience purchasing my car, and I couldn’t be happier with the service I received. Muhammad was knowledgeable, professional, and cared about helping me find the right vehicle without making me feel pressured. If you’re looking for someone who is friendly, trustworthy, and goes above and beyond for their customers, I highly recommend asking for him.2015 TOYOTA RAV4 LE Owner
The oil change and tire rotation were completed in less than an hour, so was very pleased. Chantelle was great as always!Esmeralda Luna
I had an excellent experience, Muhammad was a pleasure to work with me and my parents had a great time and I got my dream car. Thank you.2025 HONDA ODYSSEY TOURING Owner
The service was quick and professional. The service tech. and personnel were very friendly. Very good experience, and the waiting area was clean and well maintained.Katherine
We traded in our vehicle for a new 2025 Nissan and Muhammad helped us throughout this process, he was very kind and thoughtful. He made it possible for my family and I to have something more accommodating while staying in our price range which we really appreciated. He even provided tacos for lunch! Nothing but nice things to say about him and we really love our new car! I tried uploading my photo of my new car but Google isn’t letting me. I want to make sure Muhammad gets credit!!! Thank you so so much!!Gayle
It was completely comfortableRandallyn Cardoza-Pacheco
My experience was good. I’d like to give Daniel a shoutout, because he calmed me down when I was nervous he’s also a good salesman and as a first time buyer he broke things down for me in a way that I could understand! Would definitely recommend talking with him when trying to get a vehicle!Gloria Skipper
Lili Lempo
I bought my 2022 Honda Pilot from Dick's and all service to care from Dick's too. The service is very nice and people here very friendly. 4 years I have my car and it is still good condition. Thank you Dick's Honda for all service we get. I love my car and very comfortable.Said Sabbagh
Service was completed on time. very professional and knowledgeable staffStinkyDog
Muhammed was great! We love our new car, and we really enjoyed the snacks!2021 HONDA ACCORD EX-L Owner
They did great! Cleaned the car spotless. Fixed the undercarriage that I managed to mess up.shayla coronado
Brought my Acura here for some work needed and the best mechanic Cameron and service advisor Gabe made sure my car was well taken care of. Great on time, communication and honesty. Couldn’t have been in better hands! Thanks to these guys.Dave Pep Larue
Oh, I got my two thousand nineteen honda c.R v there.Adam Scheible
I love the personalized and professional service by all members of the team.Ben Moeller
2023 MAZDA CX-5 PREFERRED Owner
Excellent service well received! I couldn't imaging they take care other brand car! Also, the price is fair and no over charge. Plus there's great customer service!2011 HONDA PILOT EXL Owner
The Service crew are very knowledgeable and friendly. Service is on point!Nathan Perry
Alexandra Weckel
Charlotte was the best and we cannot thank her enough for being so quick and also talking while we were working on getting everything done. She is amazing!2014 HONDA PILOT EXL Owner
Great service performed well and on time and budget. Very pleased.2025 HONDA CR-V SPORT-L Owner
Quick and easy service. I appreciate the detailed report.steven marks
Daniel and Ashley helped me land the best deal on my new truck! Highly recommended!Jessica Dzyuba
I had a great experience purchasing my car thanks to David. He was knowledgeable, honest, and easy to work with throughout the entire process. He took the time to answer all of my questions, was willing to negotiate fairly, and never made me feel pressured. He made what can often be a stressful experience enjoyable and straightforward. I really appreciated his professionalism, patience, and cooperative attitude. If you’re looking for someone who genuinely wants to help you find the right car, I highly recommend asking for David!barry marson
You all go see Mohammed. He is a good sales person. . He took care of me yesterdayJessica Garza
Nate was great, he asked questions regarding my preferences and truly listened. Him, Ashley and Ronnie went above and beyond to ensure I got a great deal and left with the car I wanted. I definitely recommend Dick’s Hillsboro Honda to anyone looking to get a new vehicle. Thank you!2024 SUBARU CROSSTREK PREMIUM Owner
Chantelle, the service advisor, was great. She was super helpful and gave me a good price for the oil change and tire rotation on my daughter's Crosstrek.M Rem
I purchased a 2026 Honda CR-V Trailsport Hybrid from Dick’s Honda Hillsboro. My sales rep was Muhammad. He was amazing from start to finish and very communicative. He answered all my questions, made the process seamless and the environment was very professional. Thank you Muhammad for getting me into this beautiful vehicle! 😎🫡🔥Brianna Jaramillo
Nathaniel was soo amazing helping me get my new car! I knew I wanted the Kia Sportage but didn’t know if it would work out but Ashley and Nathaniel were so awesome getting me the best deal for the car I wanted! Such a great experience!Alexandra Weckel
We had an amazing fast experience with Charlotte and thank her so much for working us and making it as fast as possible! Go to her if you want a nice, sweet, attentive sales person.2019 HONDA CIVIC EXL Owner
Didn't take long at all, good service as always!Katlyn Ball
First time buying from a dealership and he helped us get a good family car within our budget and was nice and helpful with all questions we had. Would definitely come back!Peter Beshay
2022 HONDA RTL-E Owner
The service was fine. Nothing amazing, nothing terrible.Pam Ray
Kevin M.
Took my 2022 Chevy Malibu to be worked on they got me in an out they were professional fast and I was satisfied that my warranty was honoredKathy Stitt
Bryan was great! Easy to work with, attentive and efficient2017 HONDA FIT EX/EXL Owner
fast and fairly priced, friendly workersElla Andersen
Had a great car buying experience with Brian today! Thanks so much for the car.Paul Hulin
Cindy Santer
Dick’s hillsboro honda is a very nice place to get a car. The car dealer muhammed was very helpful, good customer service, did well on explaining the types of car and helping me find my car that I wanted. If anyone wants a car I recommend Dick’s hillsboro honda.2019 HONDA ACCORD LX Owner
Good service. Friendly helpful.Daniel Shaw
Smooth process getting our new (pre-owned) car. Our salesperson (Daniel) even brought the car to our home and took the trade in away! Thanks!Jason Surrett
Mohammed had great customers service. He listened to what I was looking for and work towards meeting my needs.Niko Gibson
I felt very taken care of by Charlotte and the rest of the team. They had the Civic I couldn’t find anywhere else and they went the extra mile so I could bring it home.Maria Merino
I would recommend this place to anyone with a honda!Yeet S.
Chantelle in service was so helpful and friendly! They fixed our issue in just ten minutes with a smile!2016 HONDA ACCORD EX-L Owner
Quality +Experience +Knowledge +Customer serviceElise Barton
Great dealership with a truly transparent buying process. Daniel was fantastic to work with—he was professional, straightforward, and helped me get behind the wheel of a reliable, nice used car without any hassle. 5 stars for sure!Jordan Collins
Diane Dyer
Friendly service by all! Planned service provided & follow up on future service needed for maximum car care.2025 MAZDA CX-5 PREFERRED Owner
They were easy to work with; did the oil change for a reasonable price; and did great work on my vehicle.Ngoc Nguyen
This was by far the best car buying experience. Salesman was friendly, and knowledgeable. One person from start to end. I would definitely buy another vehicle from Dick’s auto group. Thank you Mohammed.steve shane
Wade gave us a great buy experienceJaxsen Johnson
Great and quick experience with BrianClaire Bruggers
Going in I was nervous because it was my first time buying a car. Great service and great people there, I didn’t feel like I was being pushed into it like other dealerships, they were very helpful and communicative and were able to get me a great deal! Shoutout to Nate who helped me today buying my 2027 HRV!Juan Navarro
Great service He worked with me the whole time, trying to get something that I would enjoy driving. Thank youBlake Wellenkamp
Super awesome experience! Charlotte was amazing and definitely got me in the right car that I needed!2018 HONDA ODYSSEY EX Owner
They were able to check my van the next day - for a noise. Communication on when they were finished could have been better. I received the notice immediately after I called - 6.5 hours. The estimate was 4 hoursTamra Pickett
I highly recommend buying a car at Hillsboro Dick Honda. Our sales person Muhammed was amazing. He was professional and had great line of communication through the whole process. The general manager even greeted us and made sure to thank us. It was a great experience all around.Tim West
After 2 1/2 weeks of pounding the pavement searching for a car my husband and I ended up at the Hillsboro Honda. We were tired and over looking for a car and was determined not to settle on something g we didn’t want. We were greeted by Wade Sampson and was very straight forward with what we wanted and a few things of what we didn’t want. Wade was very attentive to those likes and dislikes and was also straight forward with what he could and couldn’t do for us. Wade made the process very easy and stress free. I highly recommend Wade Sampson to anyone looking for a car.2018 HONDA CR-V EXL Owner
Always friendly, ready to answer all questions and vehicle ready when promised!Darian Faulk
Thank you Mohammad and Riley! They worked wonders to get me the best deal I could've expected. No, I'm not a bot lol2016 HONDA HR-V EXL Owner
People there are nice and very helpful. They explain to me what need to be done clearly and helpful.Mitch Denham
Duvalle Miles
Dave David
Had a great experience at Dick's Hillsboro Honda dealer. Bought a new 2026 CRV Hybrid, from Wade, sales associate. He made it easy as possible, but still took almost 3 hours. We love the car, and they had the only red hybrid in stock. It was very low key, no pressure and answered all our questions.Jo Cullens
Really like this dealershipKim Jackson
They were great. Everyone was helpful. We told them what we needed and what was going on and what we could afford. They were amazing and lead us right to what we needed. Alex was amazing and was right on to what we needed.Marlynne Mahlik
Jennifer Lackie
This place is amazing. Got a voucher from their facebook and they absolutely took care of me. Charolette Koch went above and beyond to help me get into my new vehicle. So happy now. Thank you so much