Dick's Hillsboro Honda — Customer Reviews

5out of 5

Based on 100 rated customer reviews of 100 shown on this page.

Customer reviews

  1. Aaron Romo

    GoogleReview

    Rated 5 out of 5

    Just gotta say how pleased I was with Candin’s patient and helpful nature. Just a good guy, and was very pleased at how different of an experience he made it compared to my first time at a dealership. Sat with me and made sure that I found the vehicle that I wanted. You will be taken care of if you come here.
  2. Emmanuel Alvarez

    GoogleReview

    Rated 5 out of 5

    Daniel was great, very patient, and amazing to work with! Very satisfied with my experience.
  3. Paige

    GoogleReview

    Rated 5 out of 5

    Charlotte at Dick’s Hillsboro Honda was great! She made the whole car buying process a painless as possible and we were happy with her and the team!
  4. Carlos Ruiz

    GoogleReview

    Rated 5 out of 5

    (Translated by Google) I've always had a good experience with Honda...although there have been a few mishaps, the service has been really good. (Original) Siempre he tenido buena experiencia en Honda...aunquevalgunos percances pero muy buena atención la verdad...
  5. 2015 HONDA PILOT TOURING Owner

    CarfaxReview

    Rated 5 out of 5

    Easy in and easy out. The team went above and beyond to make sure my pilot is in tip-top shape heading into Fall and Winter weather. Oil change, brake fluid flush, power steering fluid exchange, and new wiper blades. I was a little late to my appointment and they still had all of this done in 2 hours so I could enjoy the rest of my Saturday.
  6. Tommy Spijkers

    GoogleReview

    Rated 4 out of 5

    Edit: Updated from a 1 star review (see below) to a 4 star. After posting this review Ryan from the corporate office reached out. He was very apologetic about my experience, made things financially right and showed extreme humility and care for me as their customer. His intervention was very much appreciated, and showed me that though I had a bad experience, this is not a bad company. Mistakes happen, and making them right has definitely earned my respect. When I am in the market for another vehicle, I will consider Dicks auto group based on my experience with Ryan. ---- If you want to buy a $30k car and have the pleasure to be threatened to be taken to collections for a $200 fee they missed, this is the dealership for you! What appeared to be a fairly standard deal, has become a disappointing experience. The smaller issue: Their online price is misleading at best. From the reviews it appears they standard add some ceramic coating. This is already done before you get to the dealership. If that is the case, include it in the price. Don't advertise a price I am not able to get. Might be me, that just doesn't feel very honest to start with. Given I liked their car and overall the offer they made for my trade in was fair, I decided to move forward with the purchase process despite the coating issue. I was very clear about paying the difference in cash and only wanting to discuss a total price out of pocket (taxes, registration, and whatever other fees included). That was the check I would write them, and that was the total amount I would pay. During the conversation I clearly stated I did not have a paper title, and this wasn't an issue as they could easily get a Replacement / Duplicate Title. All I ever received was a letter from the bank the lien was released/removed. We closed the deal, I was asked to sign what felt like 100 forms. They briefly explained what each one was, including giving them permission to get the Replacement / Duplicate Title. The bigger issue: A couple days later Ashley, the sales manager, comes into the conversation. She calls me asking me for the title. I explained her I don't have the physical title, as gone over during the purchasing process. She is very rigid about me needing to pay for this as that is what her people put on the paperwork. Right away goes into telling me I signed a form that said I would provide this and that this is my responsibility. It was my fault for not reading every one of the 100 things I was asked to sign and just needed to pay for it. When I explained her what was said during the conversation (the out of pocket check including all taxes, registration, and fees) and that I was not going to pay for it, after some very unpleasant back and forth I was done with her unfriendly demeanor and told her to sue me for it. That I was extremely clear I would pay the amount agreed on the spot including all cost and fees. She responded with a laugh and said they would just send it to collection to hurt my credit score. That is the stance Ashley, and in turn, Dicks Honda, wanted to take. Make threats to hurt somebodies credit score because their sales people made a mistake. Or just to collect some extra fees. When I pushed back on this threat, explaining it's illegal to make that threat and that I would find every avenue to leave online reviews regarding this experience, she mentioned another sales manager would call me as she wasn't sure what was said during the sales process. That she wasn't really involved and just wanted to quickly check if I had the title. The conversation ended seconds later. They, and Ashley specifically, made an overall fairly pleasant experience that I would have considered a 5 star review worthy, to an experience where I would steer anyone away from this dealership asking my opinion. Their word appears to not mean that much, they don't have the proper internal communication, and their conflict resolution policy is making threats to hurt their customers credit score. Shameful.
  7. Srini Gubba

    GoogleReview

    Rated 5 out of 5

    Excellent customer service front desk and service advisor. Easy to schedule the appointment.
  8. Sharon Corwin

    GoogleReview

    Rated 5 out of 5

  9. Lis Richardson

    GoogleReview

    Rated 5 out of 5

    Dick's Honda in Hillsboro is a terrific place to take your Honda for service ... great service team, personable (friendly and professional), and they have a manager who actively sends out mailers with service discounts. We have always had a wonderful experience!
  10. Cheryl Strubb

    GoogleReview

    Rated 5 out of 5

    Easy making appointment and great service.
  11. Peter Garry

    GoogleReview

    Rated 5 out of 5

    I went in two days ago to go get a car and was very pleased with my experience. I was able to test drive a couple great cars that were in my price range and ticked all the boxes I needed and landed on the Nissan Sentra with a sick color scheme. The signing and financing process went smoothly and I was able to drive my new car home that same day which is what I was hoping for. My agent Muhammad was super professional and made me feel comfortable and at ease the whole time. Highly recommend!
  12. Jose Garcia

    GoogleReview

    Rated 5 out of 5

  13. michael pease

    GoogleReview

    Rated 5 out of 5

    Friendly staff
  14. Daniel Hudson Bonner

    GoogleReview

    Rated 5 out of 5

    I came in today, all the sales representatives were awesome especially Miss Charlotte that helped me out get into my new 2023 Nissan rogue she was kind pleasant and also she was very respectful for my decisions and she wasn’t pushy and she was all ears to help me out I give her 1 million thumbs up for her being being there and I hope she moves up to being a manager. She was awesome.
  15. Bethany Snook

    GoogleReview

    Rated 5 out of 5

    Had a great experience here. Ronnie and Muhammad took amazing care of me! The best part was is that you do all of your paperwork with your salesman. No waiting around for the finance department. I would recommend Dick's Hillsboro Honda to anyone who wants to buy a car with ease. #dreamteam
  16. 2008 HONDA FIT SPORT Owner

    CarfaxReview

    Rated 5 out of 5

    Staff reviewed the findings after the service was finished. Very friendly and knowledgeable. I have had my vehicles serviced here for several years and would highly recommend this service shop .
  17. Carolyne Westlake

    GoogleReview

    Rated 5 out of 5

    Staff are friendly and most importantly, seem very knowledgeable when answering questions related to auto service. Explains clearly results of the inspection.
  18. Julie Clark

    GoogleReview

    Rated 5 out of 5

    Thank you Zach for a nice experience in buying our car today. Everyone was very helpful including the financing manager. I highly recommend this dealership.
  19. 2025 HONDA PILOT BLACK Owner

    CarfaxReview

    Rated 5 out of 5

    Service was great. Staff is very helpful
  20. 2017 HONDA HR-V LX Owner

    CarfaxReview

    Rated 5 out of 5

    had a tire pressure light come on the dash,so I took the car in to see what was wrong .air pressure was at 29 and should have been at 33.they ran a diagnostic and said everything was fine and didn't charge me anything .glad I chose to go there.
  21. Amaree Moxley

    GoogleReview

    Rated 5 out of 5

    Brian was fantastic!
  22. 2018 HONDA CR-V LX Owner

    CarfaxReview

    Rated 5 out of 5

    Excelente service the technician explained very clearly to understand I love this team
  23. Tom Patten

    GoogleReview

    Rated 5 out of 5

  24. Kenneth Stapleman

    GoogleReview

    Rated 5 out of 5

  25. jose estrada

    GoogleReview

    Rated 5 out of 5

    Daniel went above and beyond to make sure I left with the car I wanted
  26. Ann Chandler

    GoogleReview

    Rated 5 out of 5

    Muhammad was fantastic! Very friendly and professional. He explained all the features of the car well. I personally don't like car shopping but he made it enjoyable. He's a very kind man who knows his business well. We wish him lots of sales!
  27. Timothy Chandler

    GoogleReview

    Rated 5 out of 5

  28. Steven Gold

    GoogleReview

    Rated 5 out of 5

  29. Caitlin Tripodi

    GoogleReview

    Rated 5 out of 5

    Brian was absolutely incredible! Very professional and kind and found me the manual jeep of my dreams!
  30. Johana Reyes

    GoogleReview

    Rated 5 out of 5

    I had an excellent experience purchasing my car, and I couldn’t be happier with the service I received. Muhammad was knowledgeable, professional, and cared about helping me find the right vehicle without making me feel pressured. If you’re looking for someone who is friendly, trustworthy, and goes above and beyond for their customers, I highly recommend asking for him.
  31. 2015 TOYOTA RAV4 LE Owner

    CarfaxReview

    Rated 5 out of 5

    The oil change and tire rotation were completed in less than an hour, so was very pleased. Chantelle was great as always!
  32. Esmeralda Luna

    GoogleReview

    Rated 5 out of 5

    I had an excellent experience, Muhammad was a pleasure to work with me and my parents had a great time and I got my dream car. Thank you.
  33. 2025 HONDA ODYSSEY TOURING Owner

    CarfaxReview

    Rated 5 out of 5

    The service was quick and professional. The service tech. and personnel were very friendly. Very good experience, and the waiting area was clean and well maintained.
  34. Katherine

    GoogleReview

    Rated 5 out of 5

    We traded in our vehicle for a new 2025 Nissan and Muhammad helped us throughout this process, he was very kind and thoughtful. He made it possible for my family and I to have something more accommodating while staying in our price range which we really appreciated. He even provided tacos for lunch! Nothing but nice things to say about him and we really love our new car! I tried uploading my photo of my new car but Google isn’t letting me. I want to make sure Muhammad gets credit!!! Thank you so so much!!
  35. Gayle

    GoogleReview

    Rated 5 out of 5

    It was completely comfortable
  36. Randallyn Cardoza-Pacheco

    GoogleReview

    Rated 5 out of 5

    My experience was good. I’d like to give Daniel a shoutout, because he calmed me down when I was nervous he’s also a good salesman and as a first time buyer he broke things down for me in a way that I could understand! Would definitely recommend talking with him when trying to get a vehicle!
  37. Gloria Skipper

    GoogleReview

    Rated 5 out of 5

  38. Lili Lempo

    GoogleReview

    Rated 5 out of 5

    I bought my 2022 Honda Pilot from Dick's and all service to care from Dick's too. The service is very nice and people here very friendly. 4 years I have my car and it is still good condition. Thank you Dick's Honda for all service we get. I love my car and very comfortable.
  39. Said Sabbagh

    GoogleReview

    Rated 5 out of 5

    Service was completed on time. very professional and knowledgeable staff
  40. StinkyDog

    GoogleReview

    Rated 5 out of 5

    Muhammed was great! We love our new car, and we really enjoyed the snacks!
  41. 2021 HONDA ACCORD EX-L Owner

    CarfaxReview

    Rated 5 out of 5

    They did great! Cleaned the car spotless. Fixed the undercarriage that I managed to mess up.
  42. shayla coronado

    GoogleReview

    Rated 5 out of 5

    Brought my Acura here for some work needed and the best mechanic Cameron and service advisor Gabe made sure my car was well taken care of. Great on time, communication and honesty. Couldn’t have been in better hands! Thanks to these guys.
  43. Dave Pep Larue

    GoogleReview

    Rated 5 out of 5

    Oh, I got my two thousand nineteen honda c.R v there.
  44. Adam Scheible

    GoogleReview

    Rated 5 out of 5

    I love the personalized and professional service by all members of the team.
  45. Ben Moeller

    GoogleReview

    Rated 5 out of 5

  46. 2023 MAZDA CX-5 PREFERRED Owner

    CarfaxReview

    Rated 5 out of 5

    Excellent service well received! I couldn't imaging they take care other brand car! Also, the price is fair and no over charge. Plus there's great customer service!
  47. 2011 HONDA PILOT EXL Owner

    CarfaxReview

    Rated 5 out of 5

    The Service crew are very knowledgeable and friendly. Service is on point!
  48. Nathan Perry

    GoogleReview

    Rated 5 out of 5

  49. Alexandra Weckel

    GoogleReview

    Rated 5 out of 5

    Charlotte was the best and we cannot thank her enough for being so quick and also talking while we were working on getting everything done. She is amazing!
  50. 2014 HONDA PILOT EXL Owner

    CarfaxReview

    Rated 5 out of 5

    Great service performed well and on time and budget. Very pleased.
  51. 2025 HONDA CR-V SPORT-L Owner

    CarfaxReview

    Rated 5 out of 5

    Quick and easy service. I appreciate the detailed report.
  52. steven marks

    GoogleReview

    Rated 5 out of 5

    Daniel and Ashley helped me land the best deal on my new truck! Highly recommended!
  53. Jessica Dzyuba

    GoogleReview

    Rated 5 out of 5

    I had a great experience purchasing my car thanks to David. He was knowledgeable, honest, and easy to work with throughout the entire process. He took the time to answer all of my questions, was willing to negotiate fairly, and never made me feel pressured. He made what can often be a stressful experience enjoyable and straightforward. I really appreciated his professionalism, patience, and cooperative attitude. If you’re looking for someone who genuinely wants to help you find the right car, I highly recommend asking for David!
  54. barry marson

    GoogleReview

    Rated 5 out of 5

    You all go see Mohammed. He is a good sales person. . He took care of me yesterday
  55. Jessica Garza

    GoogleReview

    Rated 5 out of 5

    Nate was great, he asked questions regarding my preferences and truly listened. Him, Ashley and Ronnie went above and beyond to ensure I got a great deal and left with the car I wanted. I definitely recommend Dick’s Hillsboro Honda to anyone looking to get a new vehicle. Thank you!
  56. 2024 SUBARU CROSSTREK PREMIUM Owner

    CarfaxReview

    Rated 5 out of 5

    Chantelle, the service advisor, was great. She was super helpful and gave me a good price for the oil change and tire rotation on my daughter's Crosstrek.
  57. M Rem

    GoogleReview

    Rated 5 out of 5

    I purchased a 2026 Honda CR-V Trailsport Hybrid from Dick’s Honda Hillsboro. My sales rep was Muhammad. He was amazing from start to finish and very communicative. He answered all my questions, made the process seamless and the environment was very professional. Thank you Muhammad for getting me into this beautiful vehicle! 😎🫡🔥
  58. Brianna Jaramillo

    GoogleReview

    Rated 5 out of 5

    Nathaniel was soo amazing helping me get my new car! I knew I wanted the Kia Sportage but didn’t know if it would work out but Ashley and Nathaniel were so awesome getting me the best deal for the car I wanted! Such a great experience!
  59. Alexandra Weckel

    GoogleReview

    Rated 5 out of 5

    We had an amazing fast experience with Charlotte and thank her so much for working us and making it as fast as possible! Go to her if you want a nice, sweet, attentive sales person.
  60. 2019 HONDA CIVIC EXL Owner

    CarfaxReview

    Rated 5 out of 5

    Didn't take long at all, good service as always!
  61. Katlyn Ball

    GoogleReview

    Rated 5 out of 5

    First time buying from a dealership and he helped us get a good family car within our budget and was nice and helpful with all questions we had. Would definitely come back!
  62. Peter Beshay

    GoogleReview

    Rated 5 out of 5

  63. 2022 HONDA RTL-E Owner

    CarfaxReview

    Rated 4 out of 5

    The service was fine. Nothing amazing, nothing terrible.
  64. Pam Ray

    GoogleReview

    Rated 4 out of 5

  65. Kevin M.

    YelpReview

    Rated 5 out of 5

    Took my 2022 Chevy Malibu to be worked on they got me in an out they were professional fast and I was satisfied that my warranty was honored
  66. Kathy Stitt

    GoogleReview

    Rated 5 out of 5

    Bryan was great! Easy to work with, attentive and efficient
  67. 2017 HONDA FIT EX/EXL Owner

    CarfaxReview

    Rated 5 out of 5

    fast and fairly priced, friendly workers
  68. Ella Andersen

    GoogleReview

    Rated 5 out of 5

    Had a great car buying experience with Brian today! Thanks so much for the car.
  69. Paul Hulin

    GoogleReview

    Rated 5 out of 5

  70. Cindy Santer

    GoogleReview

    Rated 5 out of 5

    Dick’s hillsboro honda is a very nice place to get a car. The car dealer muhammed was very helpful, good customer service, did well on explaining the types of car and helping me find my car that I wanted. If anyone wants a car I recommend Dick’s hillsboro honda.
  71. 2019 HONDA ACCORD LX Owner

    CarfaxReview

    Rated 5 out of 5

    Good service. Friendly helpful.
  72. Daniel Shaw

    GoogleReview

    Rated 5 out of 5

    Smooth process getting our new (pre-owned) car. Our salesperson (Daniel) even brought the car to our home and took the trade in away! Thanks!
  73. Jason Surrett

    GoogleReview

    Rated 5 out of 5

    Mohammed had great customers service. He listened to what I was looking for and work towards meeting my needs.
  74. Niko Gibson

    GoogleReview

    Rated 5 out of 5

    I felt very taken care of by Charlotte and the rest of the team. They had the Civic I couldn’t find anywhere else and they went the extra mile so I could bring it home.
  75. Maria Merino

    GoogleReview

    Rated 5 out of 5

    I would recommend this place to anyone with a honda!
  76. Yeet S.

    YelpReview

    Rated 5 out of 5

    Chantelle in service was so helpful and friendly! They fixed our issue in just ten minutes with a smile!
  77. 2016 HONDA ACCORD EX-L Owner

    CarfaxReview

    Rated 5 out of 5

    Quality +Experience +Knowledge +Customer service
  78. Elise Barton

    GoogleReview

    Rated 5 out of 5

    Great dealership with a truly transparent buying process. Daniel was fantastic to work with—he was professional, straightforward, and helped me get behind the wheel of a reliable, nice used car without any hassle. 5 stars for sure!
  79. Jordan Collins

    GoogleReview

    Rated 4 out of 5

  80. Diane Dyer

    GoogleReview

    Rated 5 out of 5

    Friendly service by all! Planned service provided & follow up on future service needed for maximum car care.
  81. 2025 MAZDA CX-5 PREFERRED Owner

    CarfaxReview

    Rated 5 out of 5

    They were easy to work with; did the oil change for a reasonable price; and did great work on my vehicle.
  82. Ngoc Nguyen

    GoogleReview

    Rated 5 out of 5

    This was by far the best car buying experience. Salesman was friendly, and knowledgeable. One person from start to end. I would definitely buy another vehicle from Dick’s auto group. Thank you Mohammed.
  83. steve shane

    GoogleReview

    Rated 5 out of 5

    Wade gave us a great buy experience
  84. Jaxsen Johnson

    GoogleReview

    Rated 5 out of 5

    Great and quick experience with Brian
  85. Claire Bruggers

    GoogleReview

    Rated 5 out of 5

    Going in I was nervous because it was my first time buying a car. Great service and great people there, I didn’t feel like I was being pushed into it like other dealerships, they were very helpful and communicative and were able to get me a great deal! Shoutout to Nate who helped me today buying my 2027 HRV!
  86. Juan Navarro

    GoogleReview

    Rated 5 out of 5

    Great service He worked with me the whole time, trying to get something that I would enjoy driving. Thank you
  87. Blake Wellenkamp

    GoogleReview

    Rated 5 out of 5

    Super awesome experience! Charlotte was amazing and definitely got me in the right car that I needed!
  88. 2018 HONDA ODYSSEY EX Owner

    CarfaxReview

    Rated 5 out of 5

    They were able to check my van the next day - for a noise. Communication on when they were finished could have been better. I received the notice immediately after I called - 6.5 hours. The estimate was 4 hours
  89. Tamra Pickett

    GoogleReview

    Rated 5 out of 5

    I highly recommend buying a car at Hillsboro Dick Honda. Our sales person Muhammed was amazing. He was professional and had great line of communication through the whole process. The general manager even greeted us and made sure to thank us. It was a great experience all around.
  90. Tim West

    GoogleReview

    Rated 5 out of 5

    After 2 1/2 weeks of pounding the pavement searching for a car my husband and I ended up at the Hillsboro Honda. We were tired and over looking for a car and was determined not to settle on something g we didn’t want. We were greeted by Wade Sampson and was very straight forward with what we wanted and a few things of what we didn’t want. Wade was very attentive to those likes and dislikes and was also straight forward with what he could and couldn’t do for us. Wade made the process very easy and stress free. I highly recommend Wade Sampson to anyone looking for a car.
  91. 2018 HONDA CR-V EXL Owner

    CarfaxReview

    Rated 5 out of 5

    Always friendly, ready to answer all questions and vehicle ready when promised!
  92. Darian Faulk

    GoogleReview

    Rated 5 out of 5

    Thank you Mohammad and Riley! They worked wonders to get me the best deal I could've expected. No, I'm not a bot lol
  93. 2016 HONDA HR-V EXL Owner

    CarfaxReview

    Rated 5 out of 5

    People there are nice and very helpful. They explain to me what need to be done clearly and helpful.
  94. Mitch Denham

    GoogleReview

    Rated 5 out of 5

  95. Duvalle Miles

    GoogleReview

    Rated 5 out of 5

  96. Dave David

    GoogleReview

    Rated 5 out of 5

    Had a great experience at Dick's Hillsboro Honda dealer. Bought a new 2026 CRV Hybrid, from Wade, sales associate. He made it easy as possible, but still took almost 3 hours. We love the car, and they had the only red hybrid in stock. It was very low key, no pressure and answered all our questions.
  97. Jo Cullens

    GoogleReview

    Rated 5 out of 5

    Really like this dealership
  98. Kim Jackson

    GoogleReview

    Rated 5 out of 5

    They were great. Everyone was helpful. We told them what we needed and what was going on and what we could afford. They were amazing and lead us right to what we needed. Alex was amazing and was right on to what we needed.
  99. Marlynne Mahlik

    GoogleReview

    Rated 5 out of 5

  100. Jennifer Lackie

    GoogleReview

    Rated 5 out of 5

    This place is amazing. Got a voucher from their facebook and they absolutely took care of me. Charolette Koch went above and beyond to help me get into my new vehicle. So happy now. Thank you so much