Enna Arteaga
Got a new car, Domingo was really helpful and met all our requests
Dick's Hillsboro Hyundai — Customer Reviews
4.9out of 5
Based on 100 rated customer reviews of 100 shown on this page.
- 5 stars93
- 4 stars7
- 3 stars0
- 2 stars0
- 1 star0
Customer reviews
Danson Coin
Had a great experience buying a CPO 2023 Ioniq 5 Limited here, mostly thanks to our salesperson Elijah. It was kind of a whim purchase after working nonchalantly with him over the phone. Getting a 2023 model with only 4,500 miles on it is a bit of a unicorn and their pricing was some of the best around. Elijah is a good kid and incredibly knowledgeable. When my wife and I were at the table honestly discussing what we thought about the car and what we wanted to do for financing, he just sat there like a fly on the wall. He never chimed in unless we asked or if he thought he could pull something over on his manager to benefit us. I’m a well-qualified buyer, so he went to bat for us and easily got us the payment we wanted (Only mentioning this so people with a credit score under Prime >720 have realistic expectations). We threw a bunch of wrenches into the deal including asking them to fix a few things before we took it and they did it all free of charge. It was annoying when another salesperson randomly reached out but I told them to back off and that I was only dealing with Elijah and they immediately apologized. I live in Seattle, so they handled all the Washington taxes/licensing and actually drove the car up to me so I didn't have to head back down to Oregon to pick the car up. Super nice of them to do that. Highly recommend Elijah.!2021 HYUNDAI KONA SEL PLUS Owner
Polite and professional customer service.2024 HYUNDAI TUCSON SEL Owner
Very accommodating fast and efficient.justin colwell
Domingo was my sales rep, he was awesome!Rodrigo
Good serviceHayley Cloonan
Everyone was great! Definitely the easiest experience I have ever had at a dealership, there was no pressure at all and Crystal was super easy going. The sales manager was great and even finance was a breeze! Absolutely love my Hyundai Santa Fe Hybrid!Kristin Mickelson
Appt was super fast and the text updates were great. They also text you a link to pay the invoice. Very satisfied.2021 HYUNDAI KONA ULTIMATE Owner
Always good service and polite people.2020 HYUNDAI KONA LIMITED Owner
Took our EV here for a recent software recall and the experience could not have been better. They took care of everything, were in constant communication and we were in and out quickly. Will definitely return.Camryn Waite
Domingo was my sales rep, service was awesome, efficient and fought hard to get us the car we wanted for the price we needed!yass turner
Great team . Took my car for a recall. Warm and professional welcome. Aron was so friendlyCorby Oliver
We had a great recent experience here. Other Hyundai dealerships had struggled with diagnosing our EV, so we brought it here for a software recall and it was awesome. Nice customer service and in and out in under 2 hours with phenomenal communication. Definitely returning.1999 SUBARU LEGACY OUTBK/SSV/LTD/30TH Owner
Prompt and efficient. Cost effective for the limited service and inspection that I was hoping for....Davidrae Stigler
I had a great experience working with Tristan! He was professional, helpful, and made the whole car-buying process smooth and easy. He took the time to answer my questions and made sure I was comfortable with everything. I absolutely love my new car and really appreciate all the help from Tristan. I would definitely recommend him to anyone looking for a vehicle!2024 HYUNDAI IONIQ 5 SEL Owner
It is enjoyable to have experienced people work on your car.Alberto Perez
Thank you, Cadence! You were amazing to work with from the time we started to when we finalized everything. You made the whole process easy and enjoyable. Truly exceptional customer service!Corey Lewis
Domingo was great, showed us the car we wanted to see right away, walked us through the whole process, got us a great deal on our trade in, great experienceCindy McWilliams
Exceptional customer service with the sales staff at this location! Extremely happy with my purchase and all the staff that ensured it was a smooth process!Angelo S
Great purchasing experience with Tristan! We were in need of a family car. He provided me photos and videos of a used car the night before our appointment and took the car home that same day.Susan Ackley
Teresa Knowlton
Cadence was a joy to work with! She made the experience very smooth and explained all of my options. I purchased a 2026 Hyundai Sonata. Also, Eric in financing was great to work with as well.Emily Tabb
Our sales associate, Domingo, was AMAZING. I had been to several other dealerships and one of the reasons I bought from Dick's Hillsboro Hyundai was Domingo. He is knowledgable, trustworthy, and seemed to truly care about our experience.Tammy Boehme
Great customer service by Krystal and Tristan. Such an easy smooth process ...thank you for getting me into the exact car I wantedDaniel Milligan
Just bought a certified pre-owned Ioniq 5 from Dick's Hillsboro Hyundai and had a great experience. I'd been shopping used EVs all over the Portland area for weeks, and this ended up being the easiest stop of the bunch. Jacob was straightforward and low-pressure — answered my questions, let the car speak for itself, and didn't play any of the usual dealership games. Pricing was fair, the certified inspection and remaining warranty gave me real peace of mind buying used, and the whole process from test drive to keys was quick and painless. If you're looking at an EV in the area, worth the drive to Hillsboro. Thanks, Jacob!Heidie Couturier
Experience was stress free, and process was smooth and timely. Staff were awesome answered all our questions and worked us out a good deal to help our son get a nice reliable/safe car. Thank you!2024 HYUNDAI TUCSON N LINE Owner
The service was great and service writer kept me informed about everythingAshley Middaugh
I had the BEST experience at Hillsboro Hyundai, & I seriously cannot say enough good things about Derrin! I made a trip to Hillsboro specifically for this car, & he made the entire experience so easy, comfortable, & stress-free from start to finish. Derrin was so kind, patient, genuine, & never once made me feel pressured or rushed. He answered all of my questions, went above & beyond for me, & truly made sure I felt happy & confident with my purchase. The entire team at Hillsboro Hyundai was also so welcoming, professional, & helpful. I’m SO happy with my new car, & I’m genuinely so glad I made the trip — it was 100% worth it! I could not recommend Derrin & Hillsboro Hyundai enough. If you’re looking for a car, definitely go see Derrin — you’ll be in the best hands! 10/10 experience 🤍William Herbert
Amy Serrano
We had a great experience purchasing a new Hyundai at Dick’s Hillsboro Hyundai! Jacob Peterson (in the foreground of the picture) was our sales consultant, and he was great to work with! He asked great questions and made sure we got a deal we were happy with! I highly recommend him.2022 HYUNDAI TUCSON SEL Owner
Alex and team have been a great help. They investigated the problem and were quick to order a replacement.2023 HYUNDAI SANTA FE LIMITED Owner
Friendly and informative. No surprises.Schelby. G.
Dominic was amazing! Super nice and supportive as we went through the process of buying our new Tesla!Joon Ae HK
We had an EXCELLENT experience here with Jacob and the team. I wasn't quite ready to sell our old car and get a new one, but they gave us a deal we couldn't turn down, and now I'm obsessed with my Hyundai Ioniq 5. Best car I've ever had. I'm so glad we got it. Jacob and the crew were extremely patient, kind, and understanding. And they stayed really late after close to get everything done for us, including a car loan with a good APR. You can see in the photo that it's nighttime! We are very satisfied! Thank you, everyone!2017 HYUNDAI TUCSON LTD/SPT ECO/SE/NIG Owner
Professional, friendly, routine service appointment.Deahyeon Yu
Overall, I had a great experience here, and I’m happy with the car I purchased. Nathan was very helpful and kind throughout the buying process. To be honest, there were a few moments I wasn’t happy with, but overall, it was a positive experience. Sometimes, asking perfectly reasonable questions can make you feel like you’re being too demanding or asking too much. I didn’t feel that way with Nathan. He took the time to answer my questions without making me feel like I was being difficult.Daniel Buss
Crystal and Derrin were extremely helpful in my purchase of a used Ioniq 5. Crystal really made the sale by taking the time to get me extra info and answer all my questions when other dealers wouldn’t put in the work. Derrin was an absolute gem and put me at ease when I was there to buy, answering all my questions and staying late to see me off the lot.Erich Shepherd
Jacob Peterson was excellent through the whole process worked with my needs and was very kind!Bear Xiong
I had a great experience buying my car from Dick’s Hillsboro Hyundai. The whole process was smooth and easy from start to finish. Huge thanks to Nathan and Dominic for all their help. They were both very professional, responsive, and made the entire buying experience stress-free. They also helped me secure the TCR Edition I was looking for, which I’m extremely excited about. Really appreciate everything you guys did. Highly recommend Nathan, Dominic, and the team here!Thomas Johnson
Nathan helped me the first night, they were busy but I came back the next day. They got me sorted. Dominic and Riley helped me purchase a used car and got me a great price. Ari did the paperwork, and sold me on the gap insurance. All were amazing to work with and I had a great experience!Courtney Emmons
Stop in and talked to Derrin, he was awesome! He was super transparent and very helpful through the whole process. I went in with my mind made up and got exactly what I wanted, thanks Derrin!MATTHEW KIM
DERRIN was a very nice guy, my favorite thing was a that he didn't push me at all to buy the car but instead listened to all my concerns and answered all my questions. It was a very comfortable experience, it is hard to find a good salesman like him. He was very responsible and professional throughout it all. Even though it was a nissan product, he helped me with research and tested it all out too.Erin Patchen
So excited about the new car!! Thank you so much! It was great working with Dominic!!2022 HYUNDAI SANTA FE LIMITED Owner
The oil change was completed to my satisfactionwhen having services closely spaced together, I feel Hyundai is being inconsiderate with the dealerships and customers time in insisting that a free multipoint inspection being performed with every visit. Perhaps it would be better to ask the customer if they would like the free multipoint inspection waived for that particular visitLuis Hernandez
We had a great car shopping experience with Cadence. Cadence was super helpful, patient, and very informative.2023 HYUNDAI KONA SEL Owner
100% what you would expect from well I tried commenting the name of the place but carfax said no profanity.C Courtain
Just bought a car from Dick's Hillsboro Hyundai, and Zach really helped make it a great experience! I appreciated his friendly, professional, zero-pressure style. I'd recommend Dick's Hillsboro Hyundai and Zach to anyone looking for their next car!2026 HYUNDAI SANTA FE CALLIGRAPHY Owner
Detailers did an excellent job!Dan Campbell
Derron was great... and patient. i admit I'm a hard customer, with some atypical stances. Derrin kept checking in at appropriate times but not being obnoxious ever. It was nice to meet him after more than a month of negotiating. We had a great experience and have high regards for Derrin . He was honest and straight=forward with us throughout our time. We think we bought a great car and were glad Derrin could help us.Anna Neufeld
I had a great experience at this dealership! Cadence was super friendly, approachable, and helpful during my test drive and the entire process after, navigating hiccups with ease and composure. I really appreciated it! The finance person Eric was also so kind and helpful, and answered all my questions with a tone that made me believe he truly was there to help. Overall, a great experience and I would recommend to anyone who’s looking!Sherril Daniels
Bought a used car and wanted to take it on vacation right away. It had not been detailed so I brought it back for detailing. Wow, I thought it looked great before but it looks amazing inside and out now. Thanks again to the service department!2025 HYUNDAI SANTA FE CALLIGRAPHY Shopper
Had been waiting for two other dealerships to respond when I saw my Santa fe in an ad online. Called ahead and they had it ready to test drive when I arrived. Good relaxing test drive, salesman knew the model well. Easy buying process but did have to wait as finance was busy. Offered me extras I didnt take but expected.Richard DeWolfe
We just bought a 2027 Palisades Calligraphy and Cadence was the salesperson. To say she did an outstanding job would be an understatement and she made our car buying experience quite enjoyable. Her knowledge and willingness to consistently go above / beyond not only when we bought this vehicle but afterwards made us realize that getting outstanding customer service is something that she as well as Dicks still believe in.Andrea Corona
Dominic and Garrett are amazing with their help👏🏻 100% amazingThomas Weber
My old 11' car broke down, and they got me hooked up with a new Elantra. I had never gone with a Hyundai before, but the entire experience went smoothly the entire way. Nathan helped me through the entire process and was friendly throughout while explaining the differences and features of each version of the car. I look forward to dealing with this dealership in the future on any upkeep and maintenance.2003 DODGE GRAND CARAVAN SPORT Owner
Always dependable and at a reasonable price.Keri Daniel
Nathan was very patient with me as I test drove several vehicles. He was also very knowledgeable about the features and capabilities of the makes & models I selected for test drives. Both Jake and Nate cared about my goals and put in extra work to structure my financing in ways that worked for me!Derika West
I had a wonderful experience purchasing my new car here!! They worked with me to get me the best price and value for my trade. I went with them at the end of the deal because they worked so hard to get me where I felt comfortable. The extra wash and detail at the end was a nice touch and very much appreciated! My sales rep, Cadence, was very sweet, not pushy, reassuring, patient and made the sales buying feel safe and easy. Financing at the end took a while to process but Eric was very nice and made it a smooth experience at the end. Overall, great experience and love my new car!Tony And Julie C.
This dealership was great to work with. Easy answers to our questions and no hassles. Recommended place to get a great deal on a new or used vehicle.Arturo Cuevas
I had such a great experience working with Derrin! I really appreciate all of his help and would definitely recommend him to anyone looking for a car!Eduardo Gutierrez
Domingo was my salesman, a childhood friend of mine, super excited to get my first car from a dealership from him! He will hook you up with an awesome deal and a reliable vehicle. Go see Domingo!Deann Showalter
Domingo was my salesman, he was the best! Explained every detail with ease. Would buy from him again. Thank you2020 HYUNDAI KONA SEL PLUS Owner
Always professional and friendly. They do a great job with car care.Jenna McGinnis
Nothing but great experiences at Dick's Hyundai! We had been to another dealer but eventually ended up at Dick's and knew exactly what we wanted and where we needed to be at price wise and Derrin made it happen! As well as the finance team of course. And quickly too! No fussing around or anything. It eventually came up that Derrin had all 3 couples that were in the store at the time we were and I would never have known it because it still seemed like we had his whole attention basically the entire time. AND, humble brag, having all the customers in the store be YOUR customers. Seems like the guy is doing just a few things right! :) Thanks Derrin! LOVE my Sante Fe! Never thought we'd be Hyundai people, let alone the "dog bones" car but, it won me over quick! Thank you!carla mito
Alex from The service department has been extremely helpful taking care of my car. He answers all my questions and provided a loaner when it turned out it would be a very lengthy stay.2023 HYUNDAI TUCSON SEL Owner
Service was great, I was able to get in right away and didn't feel pressured to buy more than I needed.Angel Luis Arteaga Almarales
He was amazing person and he answer all out questions, very good jobWarren Reimann
We were very well taken care of. Alex made sure we were comfortable and finished the service ahead of time.Ryan Aaker
Worked with Darren. Super nice guy, smooth experience, fair sales.Vince Hipwell
I purchased a new 2026 Santa Fe SEL this past weekend. Jacob was very knowledgeable and a pleasure to work with through the process. He helped me to select the trim that would fit best for my needs and did a great job mediating the closure of the sale.Erik Peterson
Great experience with Derrin.Paula Mallory
I was very happy how Nathan F. Took care of us to make sure I walked out with my Toyota Prius. Nathan was very professional but not a pushy sales guy. He did not change his face or personality even when we thought we would change our minds. We walked out with the vehicle I wanted and I felt very good about our purchase🚗.Rick C
I searched for a car for close to 6 months. Looked at lots of vehicles and dealt with several dealerships. Not all dealerships treat the customer as they should. This one did. Didn't rush my decision and was always available to answer my questions. My salesperson was Zack. He did a great job for me. His communication was clear and concise. I felt like he had my best interest in mind. Love my new car. If you are looking for a new ride.... look up Zack!Laura Corder
Crystal was so helpful and knowledgeable. She helped me pick the model and trim that was perfect for me.Mark and Meg Gosselin
Our experience with Domingo and Dick Hannah Hyundai was both good and bad. Domingo is a personable salesman and very knowledgeable about his product. He gave us a couple of very good test drives and was willing to spend the time we needed to make a decision and inspect the car. There was some high pressure selling from Domingo's sales manager on a car we weren't interested in the first time we went in. Once we made the decision to purchase the car, we left it there so we could get our finances in order and for them to do a service check on an error code we found and to detail the car. We went back in two days later to pick up the car and found that the car wasn't ready for us, even though the service department said it was. The car hadn't been truly detailed because we found dog hair and chip crumbs from the previous owner still there, in spite of the fact of pointing them out to Domingo. After taking possession of the car and starting the hour's long drive back to Vancouver, we discovered that the car had no trip permit. We had to turn around and go back to get it. Neither Domingo, nor the finance manager gave us a clear understanding of how the licensing process works. We have reached out several times and have still not received an answer. We love our car and believe we made the right choice.Julie Clark
Thank you Zach for a nice experience in buying our car today. Everyone was very helpful including the financing manager. I highly recommend this dealership.D Keel
Domingo was awesome to work with.Kenzie Embry
Had a great experience buying a vehicle with them! Domingo was on top of everything, listened to our concerns, helped us figure out what the best deal was, stayed well beyond closing time to make sure we are all set up, and comfortable with our new car. Overall our best experience at a dealership ever! Highly recommendRoger Pena
My wife and I had a great experience purchasing our new 2026 Hyundai Palisade from Dick’s Hillsboro Hyundai. I was initially quoted a price online and then spoke with Nathan Fachiol over the phone. When we arrived at the dealership, the price was exactly what had been quoted to us online—no surprises and no last-minute changes. Nathan was polite, professional, knowledgeable, and very easy to work with. He made the entire process straightforward and enjoyable. We really appreciated the way we were treated and how smoothly everything went. Thank you to Nathan and the team at Dick’s Hillsboro Hyundai for making this such a great experience. My wife and I are very happy with our new Palisade and would definitely recommend Nathan to anyone looking for a new Hyundai!Devon Piatkin
Zach was great! Easy deal, worked with us on pricing and was able to get us out the door fast and efficient. Thanks for a great experience!A S
Thanks to Cadence and Derrin for a smooth experience! Highly recommend.Bill Perkins
Derrin was our sales person and made the experience great. Very personable and no hard sale. He worked hard to get to where we wanted to be!2022 HYUNDAI SANTA FE LIMITED Owner
Everything went smoothly, no surprises. Job was completed in an acceptable timeframe.Sergey
Here's a recipe for success: 1. Go to Dick's Hyundai 2. Find Dominic, the super-cool guy 3. Enjoy the rest of the proses and be well taken care of Also, special thanks to Evan, as well as Eric in Finance! Intelligent and very competent people.James Delaney
Wonderful experience working with Justize and the team at Dicks. We had special needs and needed some extra accommodations, and Justize and the team went out of their way to accommodate us quickly and efficiently. The car was perfect for us. Would highly recommendPatricia Battin
I have bought my last 4 cars from Hillsboro Hyundai. This is my favorite dealership. Crystal helped us through our process, she was very patient and we had so much fun. She knows a lot about the cars. This was my best experience.2026 HYUNDAI ELANTRA BLUE/SEL SPORT Owner
Very fast and helpful. Thank you D Hillsborough Hyandi.Mark Newman
I worked with Derrin who answered all my questions and concerns from test drive through the intermediary process involving numerous team members culminating in my purchase of a 2026 Tucson Hybrid Limited. I followed up with some questions and concerns the following day and he responded with understanding and respect to my satisfaction. I would recommend Derrin to any prospective Hyundai vehicle customer and the overall support team at Dick's Hillsboro Hyundai dealership.Trevin Bryson
I bought a certified pre owned electric Hyundai Kona from Dicks and was very happy with the service I received. My salesperson Cadence even drove an hour to pick me up and bring me to the dealership because my personal vehicle had broken down.2024 HYUNDAI PALISADE LIMITED Owner
Always friendly and great servicetony clark
Zach was a great sales rep would recommend him,will be back in the future.Aaron Fisher
Had a great experience shopping for an Ioniq 5 here today. Cadence and the team were easy to work with and got me a lower rate than my bank was able to. This is my first Hyundai and I am very impressed with the car. I will definitely keep them and Dicks Hillsboro Hyundai in mind for my future car purchases.Emily L Groth
I love my new Hyundai Tuscon! Jacob was really helpful in finding me the right car. I tried a few different models and even changed my mind a few times - Jacob was really patient throughout. Dick's Hillsboro has a nice atmosphere - helpful with no pressure. Thanks!2023 HYUNDAI SANTA FE LIMITED Owner
Friendly, knowledgeable service advisor answered all my questions. Service was done on time and within quoted amount.Jordi S.
A slow service and the car was ready 45 minutes before we were informed And the free service was notJustin Rye
awesome an friendly.2019 HYUNDAI KONA SEL/TECH Owner
Excellent quick service and friendly staff.2025 HYUNDAI SANTA FE CALLIGRAPHY Owner
Easy to schedule, made a loaner available (we live pretty far away), and got service & recalls taken care of quickly. All in all an excellent service experience.Lynn Michaelson
Domingo was our sales person who helped us purchase a Hyundai venue. He was very patient and spent the time needed to answer questions and get my cousin into the car he wanted. Great job Domingo.!Timothy Smith
Salesperson Domingo gave excellent service and very friendly. Knowledgeable staff. Also helped me the next day forgot a personal item in my old car I sold. Very willing to help even after the sale.