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Dick's Hillsboro Hyundai — Customer Reviews
Based on 100 rated customer reviews of 100 shown on this page.
- 5 stars96
- 4 stars4
- 3 stars0
- 2 stars0
- 1 star0
Customer reviews
- Just bought a car from Dick's Hillsboro Hyundai, and Zach really helped make it a great experience! I appreciated his friendly, professional, zero-pressure style. I'd recommend Dick's Hillsboro Hyundai and Zach to anyone looking for their next car!
Dan Campbell
Derron was great... and patient. i admit im a hard customer, with some atypical stances. Derrin kept checking in at appropriate time but not being obnoxious ever. It was nice to meet him after more than a month of negotiating. We had a great experience and have high regards for Derrin . He was honest and st straightf-forward with us throughout our time. We think we bought a great car and were glad Derrin could help us.Anna Neufeld
I had a great experience at this dealership! Cadence was super friendly, approachable, and helpful during my test drive and the entire process after, navigating hiccups with ease and composure. I really appreciated it! The finance person Eric was also so kind and helpful, and answered all my questions with a tone that made me believe he truly was there to help. Overall, a great experience and I would recommend to anyone who’s looking!Sherril Daniels
Bought a used car and wanted to take it on vacation right away. It had not been detailed so I brought it back for detailing. Wow, I thought it looked great before but it looks amazing inside and out now. Thanks again to the service department!2025 HYUNDAI SANTA FE CALLIGRAPHY Shopper
Had been waiting for two other dealerships to respond when I saw my Santa fe in an ad online. Called ahead and they had it ready to test drive when I arrived. Good relaxing test drive, salesman knew the model well. Easy buying process but did have to wait as finance was busy. Offered me extras I didnt take but expected.Richard DeWolfe
We just bought a 2027 Palisades Calligraphy and Cadence was the salesperson. To say she did an outstanding job would be an understatement and she made our car buying experience quite enjoyable. Her knowledge and willingness to consistently go above / beyond not only when we bought this vehicle but afterwards made us realize that getting outstanding customer service is something that she as well as Dicks still believe in.Andrea Corona
Dominic and Garrett are amazing with their help👏🏻 100% amazingThomas Weber
My old 11' car broke down, and they got me hooked up with a new Elantra. I had never gone with a Hyundai before, but the entire experience went smoothly the entire way. Nathan helped me through the entire process and was friendly throughout while explaining the differences and features of each version of the car. I look forward to dealing with this dealership in the future on any upkeep and maintenance.2003 DODGE GRAND CARAVAN SPORT Owner
Always dependable and at a reasonable price.Keri Daniel
Nathan was very patient with me as I test drove several vehicles. He was also very knowledgeable about the features and capabilities of the makes & models I selected for test drives. Both Jake and Nate cared about my goals and put in extra work to structure my financing in ways that worked for me!Derika West
I had a wonderful experience purchasing my new car here!! They worked with me to get me the best price and value for my trade. I went with them at the end of the deal because they worked so hard to get me where I felt comfortable. The extra wash and detail at the end was a nice touch and very much appreciated! My sales rep, Cadence, was very sweet, not pushy, reassuring, patient and made the sales buying feel safe and easy. Financing at the end took a while to process but Eric was very nice and made it a smooth experience at the end. Overall, great experience and love my new car!Tony And Julie C.
This dealership was great to work with. Easy answers to our questions and no hassles. Recommended place to get a great deal on a new or used vehicle.Arturo Cuevas
I had such a great experience working with Derrin! I really appreciate all of his help and would definitely recommend him to anyone looking for a car!Eduardo Gutierrez
Domingo was my salesman, a childhood friend of mine, super excited to get my first car from a dealership from him! He will hook you up with an awesome deal and a reliable vehicle. Go see Domingo!Deann Showalter
Domingo was my salesman, he was the best! Explained every detail with ease. Would buy from him again. Thank you2020 HYUNDAI KONA SEL PLUS Owner
Always professional and friendly. They do a great job with car care.Jenna McGinnis
Nothing but great experiences at Dick's Hyundai! We had been to another dealer but eventually ended up at Dick's and knew exactly what we wanted and where we needed to be at price wise and Derrin made it happen! As well as the finance team of course. And quickly too! No fussing around or anything. It eventually came up that Derrin had all 3 couples that were in the store at the time we were and I would never have known it because it still seemed like we had his whole attention basically the entire time. AND, humble brag, having all the customers in the store be YOUR customers. Seems like the guy is doing just a few things right! :) Thanks Derrin! LOVE my Sante Fe! Never thought we'd be Hyundai people, let alone the "dog bones" car but, it won me over quick! Thank you!carla mito
Alex from The service department has been extremely helpful taking care of my car. He answers all my questions and provided a loaner when it turned out it would be a very lengthy stay.2023 HYUNDAI TUCSON SEL Owner
Service was great, I was able to get in right away and didn't feel pressured to buy more than I needed.Angel Luis Arteaga Almarales
He was amazing person and he answer all out questions, very good jobWarren Reimann
We were very well taken care of. Alex made sure we were comfortable and finished the service ahead of time.Ryan Aaker
Worked with Darren. Super nice guy, smooth experience, fair sales.Vince Hipwell
I purchased a new 2026 Santa Fe SEL this past weekend. Jacob was very knowledgeable and a pleasure to work with through the process. He helped me to select the trim that would fit best for my needs and did a great job mediating the closure of the sale.Erik Peterson
Great experience with Derrin.Paula Mallory
I was very happy how Nathan F. Took care of us to make sure I walked out with my Toyota Prius. Nathan was very professional but not a pushy sales guy. He did not change his face or personality even when we thought we would change our minds. We walked out with the vehicle I wanted and I felt very good about our purchase🚗.Rick C
I searched for a car for close to 6 months. Looked at lots of vehicles and dealt with several dealerships. Not all dealerships treat the customer as they should. This one did. Didn't rush my decision and was always available to answer my questions. My salesperson was Zack. He did a great job for me. His communication was clear and concise. I felt like he had my best interest in mind. Love my new car. If you are looking for a new ride.... look up Zack!Laura Corder
Crystal was so helpful and knowledgeable. She helped me pick the model and trim that was perfect for me.Mark and Meg Gosselin
Our experience with Domingo and Dick Hannah Hyundai was both good and bad. Domingo is a personable salesman and very knowledgeable about his product. He gave us a couple of very good test drives and was willing to spend the time we needed to make a decision and inspect the car. There was some high pressure selling from Domingo's sales manager on a car we weren't interested in the first time we went in. Once we made the decision to purchase the car, we left it there so we could get our finances in order and for them to do a service check on an error code we found and to detail the car. We went back in two days later to pick up the car and found that the car wasn't ready for us, even though the service department said it was. The car hadn't been truly detailed because we found dog hair and chip crumbs from the previous owner still there, in spite of the fact of pointing them out to Domingo. After taking possession of the car and starting the hour's long drive back to Vancouver, we discovered that the car had no trip permit. We had to turn around and go back to get it. Neither Domingo, nor the finance manager gave us a clear understanding of how the licensing process works. We have reached out several times and have still not received an answer. We love our car and believe we made the right choice.Julie Clark
Thank you Zach for a nice experience in buying our car today. Everyone was very helpful including the financing manager. I highly recommend this dealership.D Keel
Domingo was awesome to work with.Kenzie Embry
Had a great experience buying a vehicle with them! Domingo was on top of everything, listened to our concerns, helped us figure out what the best deal was, stayed well beyond closing time to make sure we are all set up, and comfortable with our new car. Overall our best experience at a dealership ever! Highly recommendRoger Pena
My wife and I had a great experience purchasing our new 2026 Hyundai Palisade from Dick’s Hillsboro Hyundai. I was initially quoted a price online and then spoke with Nathan Fachiol over the phone. When we arrived at the dealership, the price was exactly what had been quoted to us online—no surprises and no last-minute changes. Nathan was polite, professional, knowledgeable, and very easy to work with. He made the entire process straightforward and enjoyable. We really appreciated the way we were treated and how smoothly everything went. Thank you to Nathan and the team at Dick’s Hillsboro Hyundai for making this such a great experience. My wife and I are very happy with our new Palisade and would definitely recommend Nathan to anyone looking for a new Hyundai!Devon Piatkin
Zach was great! Easy deal, worked with us on pricing and was able to get us out the door fast and efficient. Thanks for a great experience!A S
Thanks to Cadence and Derrin for a smooth experience! Highly recommend.Bill Perkins
Derrin was our sales person and made the experience great. Very personable and no hard sale. He worked hard to get to where we wanted to be!2022 HYUNDAI SANTA FE LIMITED Owner
Everything went smoothly, no surprises. Job was completed in an acceptable timeframe.Sergey
Here's a recipe for success: 1. Go to Dick's Hyundai 2. Find Dominic, the super-cool guy 3. Enjoy the rest of the proses and be well taken care of Also, special thanks to Evan, as well as Eric in Finance! Intelligent and very competent people.James Delaney
Wonderful experience working with Justize and the team at Dicks. We had special needs and needed some extra accommodations, and Justize and the team went out of their way to accommodate us quickly and efficiently. The car was perfect for us. Would highly recommendPatricia Battin
I have bought my last 4 cars from Hillsboro Hyundai. This is my favorite dealership. Crystal helped us through our process, she was very patient and we had so much fun. She knows a lot about the cars. This was my best experience.2026 HYUNDAI ELANTRA BLUE/SEL SPORT Owner
Very fast and helpful. Thank you D Hillsborough Hyandi.Mark Newman
I worked with Derrin who answered all my questions and concerns from test drive through the intermediary process involving numerous team members culminating in my purchase of a 2026 Tucson Hybrid Limited. I followed up with some questions and concerns the following day and he responded with understanding and respect to my satisfaction. I would recommend Derrin to any prospective Hyundai vehicle customer and the overall support team at Dick's Hillsboro Hyundai dealership.Trevin Bryson
I bought a certified pre owned electric Hyundai Kona from Dicks and was very happy with the service I received. My salesperson Cadence even drove an hour to pick me up and bring me to the dealership because my personal vehicle had broken down.2024 HYUNDAI PALISADE LIMITED Owner
Always friendly and great servicetony clark
Zach was a great sales rep would recommend him,will be back in the future.Aaron Fisher
Had a great experience shopping for an Ioniq 5 here today. Cadence and the team were easy to work with and got me a lower rate than my bank was able to. This is my first Hyundai and I am very impressed with the car. I will definitely keep them and Dicks Hillsboro Hyundai in mind for my future car purchases.Emily L Groth
I love my new Hyundai Tuscon! Jacob was really helpful in finding me the right car. I tried a few different models and even changed my mind a few times - Jacob was really patient throughout. Dick's Hillsboro has a nice atmosphere - helpful with no pressure. Thanks!2023 HYUNDAI SANTA FE LIMITED Owner
Friendly, knowledgeable service advisor answered all my questions. Service was done on time and within quoted amount.Jordi S.
A slow service and the car was ready 45 minutes before we were informed And the free service was notJustin Rye
awesome an friendly.2019 HYUNDAI KONA SEL/TECH Owner
Excellent quick service and friendly staff.2025 HYUNDAI SANTA FE CALLIGRAPHY Owner
Easy to schedule, made a loaner available (we live pretty far away), and got service & recalls taken care of quickly. All in all an excellent service experience.Lynn Michaelson
Domingo was our sales person who helped us purchase a Hyundai venue. He was very patient and spent the time needed to answer questions and get my cousin into the car he wanted. Great job Domingo.!Timothy Smith
Salesperson Domingo gave excellent service and very friendly. Knowledgeable staff. Also helped me the next day forgot a personal item in my old car I sold. Very willing to help even after the sale.Zachary Taylor
Great experience all around! We really enjoyed working with Derrin.Alfredo Diaz
I had a great experience purchasing my new car. Cadence made the process easy, transparent, and low-pressure from start to finish. Highly recommend working with cadence if you’re looking for a smooth, trustworthy car-buying experience.Michal Malasiewicz
Derrin made car buying experience as painless and tolerable as car buying van possible be ;).Jeanette Haughton
Cadence and Evan were awesome to work with. They made the process of getting a new car very easy. Shout out also to the finance team, efficient and explained everything well. Great team!!!!’Kimberly Hottel
Darrin did a wonderful job! He was very upfront and honest about all of our interactions!!!Sakuntala McCaffery
Bought a 2024 Cyber Gray Ioniq5 Limited with Zach’s kind assistance last Friday. He was so helpful, patient, and knowledgeable. I was expecting to get this car in Lucid Blue or Digital Teal, year 2026, and new, but there was none available. Zach showed me 3 cars in different colors and let me test drove them. I picked the cyber gray because it was my favorited one among all three. I “liked” it at the time of purchase. Now, I’ve driven it for a week daily and I really “love” it. Thank you, Zach!2021 HYUNDAI ELANTRA LIMITED Owner
This is the first dealership shop that I feel consistently treats me with respect and talks to me like I have a brain. And that's saying a lot for being a woman.Robert Ray
Zack was great and showed us every detail of our new Santa Fe Hybrid Calligraphy. He also helped us get up and running with the Hyundai Blue Link. Eric in finance got us through his department quickly and efficiently. We absolutely love the car. Dick's Hyundai made it all possible for the best possible price and customer service. Thanks!Kimberly Babcock
We had an excellent experience purchasing our new vehicle at Dick's Hyundai in Hillsboro! From start to finish, the entire process was smooth, professional, and completely stress-free. A huge thank you to Zach, who was an outstanding salesperson. He was knowledgeable, patient, never pushy, and took the time to answer all of our questions and make sure we felt comfortable every step of the way. We also want to recognize Eric in finance. He made the financing process easy to understand and efficient, and we truly appreciated his honesty and professionalism. Everyone we interacted with was friendly and welcoming, and it made what can often be a stressful experience genuinely enjoyable. We absolutely love our new Santa Fe XRT, Rocky, and couldn't be happier with our purchase! We highly recommend Dick's Hyundai in Hillsboro to anyone looking for a new vehicle. Thank you, Zach, Eric, and the entire team for making this such a great experience!shirley benton
DERRIN was great. Best car buying experience everdan dugan
Our experience with Dick’s Hillsboro Hyundai was nothing short of fabulous. Our salesperson, Tee, was willing to be patient with us over the span of a few days as we test drove a few vehicles and then went home to talk over this important purchase. Even on her day off, Tee was extremely helpful and happy to answer the plethora of questions we had for her. In the end, her professionalism, quick responses to text messages, and Dick’s willingness to work with me via text, instead of trying to force us to come in first, won our business. We would highly recommend you go see the great folks at Dick’s Hillsboro Hyundai, especially Tee, if you want to be treated right and get a phenomenal deal! Thank you, Tee.Jennifer Schumaker
Derrin was great! Exactly the car we wanted and he made the process smooth and easy. He was very upfront about everything from financing to the cars features. No pressure, just really good,professional, and friendly sales service!Lindsey Porter
Service technicians are friendly and helpful and they always go above and beyond.Kevin Harding
Phenomenal dealership. Went in with little hope of getting out of my bad car situation and came out better off with a new Santa Fe. Jacob in sales was beyond great. Transparent and honest. No bs. Treated my whole family extremely well. Thanks Jacob!!! 100% recommend and will come back for my next rig.Brad Reed
Don't hesitate to visit or go to Dick's Hillsboro Hyundai - professional, top notch, good people, great service.joe krempasky
Great service from Derrin. Helped us get the deal we wanted without any trouble. Awesome attitude and knows his products.Rob Stamper
Got a chance to work with Nathan and Jacob at Dick's Hillsboro Hyundai. They were super friendly and helped me get the information about the vehicle I was looking to buy. I have bought several used cars in the past, but this experience was way better than I have experienced in the past. The car was super clean, they were able to get it ready for my test drive and were super accommodating to ensure I had all of the information I needed to make a decision on the vehicle. The buying process was quick and easy and Nathan and Jacob helped communicate everything we needed to shorten, what is typically a very long process, to make it super quick and easy. Dick's Hillsboro Hyundai was super clean and everyone is super friendly and everyone wants to help. I appreciate the preview and buying experience. Thanks for making it easy to get what I needed. Definitely would recommend this dealership for your next vehicle.Sharon Martin
Riley, Darrin and Eric have been absolutely incredible during our car buying experience. Truly a 10/10 experience, you’ve earned a customer for life. Thank you!2025 HYUNDAI TUCSON LIMITED Owner
Difficult problem but they did an excellent job.Denise Roberts
We had a great experience at Dick’s Hyundai in Hillsboro. We went to another Hyundai dealer ready to buy a car only to be met with a bad salesperson and even worse manager. We went to Dick’s where Derrin B. and the manger were awesome from the start! They listened to us and we walked out with a brand new Sante Fe. I highly recommend this dealership.M R
If you’re in the market for a new or used car, I highly recommend Tee At Dick‘s Hillsboro Hyundai! She is very knowledgeable, professional, and worked hard to get the sale yet did not use high-pressure tactics. We love our new Hyundai Santa Fe calligraphy. Thank you Tee!Carla Caesar
Tee was amazing! She was friendly, knowledgeable, and able to answer all of my questions. Made the whole process feel smooth and easy. Thank you!2016 VOLKSWAGEN PASSAT SE Owner
Great prices and great customer service. Did not take too long.Melissa Peterson
Darrin did a great job. It was late in the evening and they still managed to get us through the buying process in a hurry.2022 HYUNDAI SANTA FE LIMITED Owner
Hybrid belt replacement went well. Was supposed to have a cooling hose replaced, but wrong part was received. Not sure who was responsible for the error, need to go back again when correct part is received.Chloe Dahl
Derrin was awesome! Very knowledgeable, kind and helpful in the process of getting a new car! Made sure I was taken care of!2021 HYUNDAI SANTA FE CALLIGRAPHY Owner
good service ...........................2025 HYUNDAI TUCSON SEL Owner
The service was very quick and the staff were very efficient, courteous, and caring. They did an outstanding job on our Hyundai Tuscan.RONNIE KNAPP
Very friendly and very patientSean McNaughton
Love my new car from Dick’s Hyundai Hillsboro! Crystal was amazing and made the car-buying process a genuinely positive experience. She patiently answered all of my questions, addressed my concerns, and made me feel comfortable throughout the entire process. I highly recommend asking for Crystal if you’re shopping for a vehicle!Brian McAdams
Derrin did amazing.2013 HYUNDAI TUCSON GLS/LTD Owner
Short wait and kept informed of what was going on with the service.Trinh Le
Tee was great and really helpful!2026 HYUNDAI TUCSON LIMITED Owner
Real service and all promises fulfilled!Braeden Conroy
Jacob was awesome!! We had an amazing experience and love our new car! :)Bryan Andrews
I had a somewhat unusual buying experience, and the team at Dick’s Hillsboro Hyundai made it as easy as they could. My previous vehicle was unexpectedly declared a total loss, and after my local dealership couldn’t provide a firm delivery date on the IONIQ 5 I had reserved, I started searching all over the Pacific Northwest for an available replacement. Derrin and the team were responsive, straightforward, and never made me feel pressured. They answered my questions promptly, provided the information I needed to make an informed decision from several hours away, and worked with me to put together a deal before I made the trip. I especially appreciated their willingness to be transparent throughout the process. If you’re looking for a dealership that communicates well and treats customers professionally, I would absolutely recommend Dick’s Hillsboro Hyundai. Thanks again for helping turn a stressful situation into an exciting one!Kim Foster
We bought a 2026 Hyundai Sonata Limited Hybrid. We had a 2020 of the same car that was totally after being rear ended. Jacob was our sales rep. He did a great job with negotiating and served us well! Makes sure you ask for him when you go to Dick’s Hillsboro Hyundai. He will take good care of you!Robert Kent Jones
They supply excellent service and really care about the customer, the customer's needs, and what their vehicle needs to keep running and ensure the customer has a safe and comfortable both at the dealership and on the road. I highly recommend them for your auto needs.Haim H.
Very friendly, professional and pressure free sales team.Tom Lichty
We're thoroughly enjoying our new (to us) Ioniq 5 and the challenging transition to an EV. It was made all the more enjoyable by Cadence and Evan, who knew every answer to the hundreds of questions we had about life with an electric car. Charging forward!Jasmine White
had an amazing experience buying my brand-new 2026 Hyundai Venue, and I can’t thank Justize enough! From the moment I walked in, she made the entire process easy, stress-free, and enjoyable. She was knowledgeable, patient, and never made me feel pressured into making a decision. Justize took the time to answer every question I had, explained all of my options clearly, and made sure I found the perfect vehicle for my needs. Her professionalism, honesty, and genuine care for his customers really stood out. Buying a car can be overwhelming, but Justize made it one of the best car-buying experiences I’ve ever had. I absolutely love my new 2026 Hyundai Venue, and I couldn’t be happier with my purchase. If you’re looking for someone who truly goes above and beyond, ask for Justize—you won’t be disappointed! Thank you again for making this such a smooth and exciting experience. I highly recommend both Justize and the entire Hyundai team!Josh M
Derrin was great to work with! Honest, friendly and great overall experience.Teresa Rasmussen
Tee helped us, we had an amazing experience 🥰Karen D
I had been looking for the right used plug-in hybrid for some time when I saw a promising one on their website. The buying process was smooth and efficient. Both the sales associate (Derrin) and the finance guy were attentive and helpful every step of the way. I was in and out in less than 90 minutes (including the test drive).Chris Kujellis
They were a pleasure to work with. Cadence and Evan went out of there way to make sure I was happy. Would recommend them highly.Cat Valley
Cody was the first person I spoke to when I arrived for my appointment. He was courteous when asking for specific information related to what issues I was having and what needed to be done. I asked about diagnostics and he explained what would transpire, approximately how long it may take and the cost. He also told me Alex would be heading up the work performed on my vehicle and I would also be dealing with him. Then he showed me into the waiting room and located a place where I could plug in my phone and work comfortably. Alex was also just as accommodating, keeping me apprised with what was happening by sending me a video of the undercarriage of my car which showed the oil leak and keeping me updated with the process and about how much time it would take to complete the job. After talking with Alex, I went back to the waiting room and was invited by your front desk to partake in lunch that was provided to the staff as I was going to be at your premises for several hours. Everything was done in a professional, yet warm, friendly atmosphere that I truly appreciate and thank you for.Marcia Kauffman
Had a great person helping mE— Domingo He was very knowledgeable. Thank you!